PW Gift Card plugin currency convertion not working

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author pimwick

    (@pimwick)

    The gift card is always kept in the store’s default currency. A customer can purchase a gift card in any currency and it will be converted to the store’s default currency. Likewise, a customer can redeem a gift card for any currency on the order, and the value is converted to the store’s default currency when calculating the gift card amount.

    We do have integration with the WooCommerce Multi Currency plugin by TIV.NET. Can you provide steps to reproduce the issue?

    Thread Starter shahnaj11

    (@shahnaj11)

    Thank you for the reply @pimwick,
    Issue is:- Like if i am in India and purchased a gift card which is actually showing me 2000 rupess(Indian currency)but the gift card i am receiving through email is actually $50 when i use this gift card using the unique key it just deducted only 50 rupees

    My website is https://apotecari.site/product/testing-for-gift-card . You can check the flow here

    Thank you

    • This reply was modified 4 years, 1 month ago by shahnaj11.
    Thread Starter shahnaj11

    (@shahnaj11)

    Hello @pimwick can you guys please reply, its very urgent. i am blocking on it for 3 days

    Plugin Author pimwick

    (@pimwick)

    Can you let me know the exact versions of the plugins that you are using?

    Log into your WordPress admin area and click on WooCommerce -> Status -> Get System Report. Copy and paste the “Active Plugins” section here.

    Thread Starter shahnaj11

    (@shahnaj11)

    Thank you for the reply
    this is status

    
### WordPress Environment ###

WordPress address (URL): https://apotecari.site
Site address (URL): https://apotecari.site
WC Version: 4.5.2
REST API Version: ? 4.5.2
WC Blocks Version: ? 3.1.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.5.0
Log Directory Writable: ?
WP Version: ? 5.5.3 - There is a newer version of WordPress available (5.6.1)
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.7
PHP Post Max Size: 3 GB
PHP Time Limit: 0
PHP Max Input Vars: 1000
cURL Version: 7.52.1
OpenSSL/1.0.2u

SUHOSIN Installed: –
MySQL Version: 5.7.30
Max Upload Size: 3 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.5.2
WC Database Prefix: wp_
Total Database Size: 350.48MB
Database Data Size: 291.95MB
Database Index Size: 58.53MB
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wp_yoast_seo_links: Data: 1.52MB + Index: 0.42MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.52MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf: 1
acf-field: 25
acf-field-group: 8
attachment: 957
custom_css: 3
customize_changeset: 2
faq_wd: 36
faqwd_theme: 7
follow_up_email: 5
gift_card: 1
jetpack_migration: 2
mc4wp-form: 2
nav_menu_item: 38
oembed_cache: 83
page: 67
pms-subscription: 1
popupbuilder: 22
post: 42
postman_sent_mail: 250
product: 104
product_variation: 64
pw_gift_rule: 7
revision: 2261
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shop_order: 3204
shop_order_refund: 47
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woo_discount_cart: 1
wpcf7_contact_form: 6
wpsl_stores: 122
yith_wcdls_offer: 9
ywtm_tab: 4

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?Error messages should not be shown to visitors.

### Active Plugins (58) ###

Advanced Custom Fields: Repeater Field: by Elliot Condon – 2.1.0
Advanced Custom Fields: by Elliot Condon – 5.9.3
Advanced noCaptcha & invisible Captcha: by Shamim Hasan – 6.1.5 – Installed version not tested with active version of WooCommerce 4.5.2
Afterpay Gateway for WooCommerce: by Afterpay – 2.2.2 – Installed version not tested with active version of WooCommerce 4.5.2
Ajax Load More: by Darren Cooney – 5.4.0
All-in-One WP Migration: by ServMask – 7.30
Classic Editor: by WordPress Contributors – 1.6
Code Snippets: by Code Snippets Pro – 2.14.0
Contact Form 7 Star Rating: by themelogger.com – 1.10
Contact Form 7: by Takayuki Miyoshi – 5.3
Custom Post Type UI: by WebDevStudios – 1.8.1
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 3.2.6
FAQ WD PRO: by https://web-dorado.com/ – 5.0.26
Insert Headers and Footers: by WPBeginner – 1.4.6
WPBakery Page Builder: by Michael M - WPBakery.com – 6.4.0
Kirki Customizer Framework: by David Vongries – 3.1.5
Magic Tooltips For Contact Form 7: by Magic Tooltips – 1.0.24
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.1
Meta Box: by MetaBox.io – 5.3.4
VarkTech Min and Max Purchase for WooCommerce: by Vark – 1.08.2.6 – Installed version not tested with active version of WooCommerce 4.5.2
PixelYourSite: by PixelYourSite – 7.2.0 – Installed version not tested with active version of WooCommerce 4.5.2
Popup Builder: by Sygnoos – 3.69.5
Popup Builder Scheduling: by Sygnoos – 1.6
Post My CF7 Form: by Aurovrata V. – 4.1.9
Post SMTP: by Yehuda Hassine – 2.0.15
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Product Batch for WooCommerce: by Shadi Manna – 1.0.2 – Installed version not tested with active version of WooCommerce 4.5.2
Profile Builder Pro: by Cozmoslabs – 3.3.1
PW WooCommerce Gift Cards: by Pimwick
LLC – 1.160 – Installed version not tested with active version of WooCommerce 4.5.2

Redirection: by John Godley – 4.9.2
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.4
Remove Nofollow: by Richard D. LeCour – 1.00
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Smart Slider 3: by Nextend – 3.4.1.13
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Woo Custom Emails Per Product: by Alex Mustin – 2.2.6 – Installed version not tested with active version of WooCommerce 4.5.2
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Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.6 – Installed version not tested with active version of WooCommerce 4.5.2
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WooCommerce Stripe Gateway: by WooCommerce – 4.5.3 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Google Analytics Pro: by SkyVerge – 1.8.9 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Memberships: by SkyVerge – 1.8.4 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Multi-currency: by TIV.NET INC – 2.9.2 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Product Bundles: by SomewhereWarm – 6.1.4 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Google Product Feed: by Ademti Software Ltd. – 8.1.1 – Installed version not tested with active version of WooCommerce 4.5.2
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WooCommerce Subscriptions: by WooCommerce – 3.0.1 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Xero Integration: by WooCommerce – 1.7.26 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce: by Automattic – 4.5.2 (update to version 4.9.2 is available)
Wordfence Security: by Wordfence – 7.4.12
Yoast SEO: by Team Yoast – 15.2.1
WP Crontrol: by John Blackbourn & crontributors – 1.9.0
WP Store Locator: by Tijmen Smit – 2.2.233
ReCaptcha v2 for Contact Form 7: by IQComputing – 1.2.9
YITH WooCommerce Tab Manager Premium: by YITH – 1.2.24 – Installed version not tested with active version of WooCommerce 4.5.2

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Akismet Anti-Spam: by Automattic – 4.1.7
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AMP: by AMP Project Contributors – 2.0.1
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WP Engine – 4.2.2

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Follow-Up Emails: by WooCommerce – 4.8.26 – Installed version not tested with active version of WooCommerce 4.5.2
Google Ads for WooCommerce: by Kliken – 1.0.4 – Installed version not tested with active version of WooCommerce 4.5.2
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Paid Member Subscriptions: by Cozmoslabs – 2.1.9
PW Woocommerce Advanced Gift Rules: by Proword – 4.8 – Installed version not tested with active version of WooCommerce 4.5.2
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Woocommerce Add-to-Cart Custom Redirect: by Ren Ventura – 1.2.8 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Admin: by WooCommerce – 1.5.0 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Extended Coupon Features FREE: by Soft79 – 3.2.1 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Free Gift Coupons: by Kathy Darling – 2.4.2 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Salesforce Integration: by CRM Perks. – 1.5.0 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Shortcodes: by WooThemes
Claudio Sanches – 1.0.0 – Installed version not tested with active version of WooCommerce 4.5.2

WOOCS - WooCommerce Currency Switcher: by realmag777 – 1.3.3.2 – Installed version not tested with active version of WooCommerce 4.5.2
Woo Discount Rules PRO 2.0: by Flycart Technologies LLP – 2.0.2
Woo Login Redirect: by WP Doctor – 2.2.4 – Installed version not tested with active version of WooCommerce 4.5.2
WooSquare Pro: by wpexperts.io – 6.7.1
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WP File Manager: by mndpsingh287 – 6.9
WPForms Lite: by WPForms – 1.6.3.1
WP Mail SMTP: by WPForms – 2.3.1
YITH WooCommerce Gift Cards: by YITH – 2.0.8 – Installed version not tested with active version of WooCommerce 4.5.2

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
external (external)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #3371 - /products/
Cart: #2315 - /cart/
Checkout: #2316 - /checkout/
My account: #7 - /my-account/
Terms and conditions: #3041 - /terms-conditions/

### Theme ###

Name: Apotecari
Version: 1.0.5
Author URL: https://uix.store
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: sober/woocommerce/cart/cart-shipping.php
sober/woocommerce/cart/cart.php
sober/woocommerce/cart/mini-cart.php
sober/woocommerce/checkout/form-checkout.php
sober/woocommerce/checkout/form-coupon.php
sober/woocommerce/checkout/form-login.php
sober/woocommerce/checkout/form-shipping.php
sober/woocommerce/checkout/review-order.php
sober/woocommerce/checkout/terms.php
sober/woocommerce/checkout/thankyou.php
sober/woocommerce/emails/customer-completed-order.php
sober/woocommerce/emails/customer-on-hold-order.php
sober/woocommerce/emails/customer-processing-order.php
sober/woocommerce/global/form-login.php
sober/woocommerce/global/quantity-input.php version 3.6.0 is out of date. The core version is 4.0.0
sober/woocommerce/global/wrapper-end.php
sober/woocommerce/global/wrapper-start.php
sober/woocommerce/loop/add-to-cart.php
sober/woocommerce/loop/result-count.php
sober/woocommerce/myaccount/dashboard.php version 2.6.0 is out of date. The core version is 4.4.0
sober/woocommerce/myaccount/form-edit-account.php
sober/woocommerce/myaccount/form-login.php version 3.6.0 is out of date. The core version is 4.1.0
sober/woocommerce/myaccount/my-address.php
sober/woocommerce/order/form-tracking.php
sober/woocommerce/single-product/add-to-cart/external.php
sober/woocommerce/single-product/add-to-cart/grouped.php version 3.4.0 is out of date. The core version is 4.0.0
sober/woocommerce/single-product/add-to-cart/simple.php
sober/woocommerce/single-product/add-to-cart/variable.php
sober/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
sober/woocommerce/single-product/add-to-cart/variation.php
/var/www/html/wp-content/plugins/woo-variation-gallery/templates/product-images.php
/var/www/html/wp-content/plugins/woo-variation-gallery/templates/product-thumbnails.php
sober/woocommerce/single-product/related.php
sober/woocommerce/single-product/review-meta.php
sober/woocommerce/single-product/tabs/additional-information.php
sober/woocommerce/single-product/tabs/tabs.php
sober/woocommerce/single-product/up-sells.php

Outdated Templates: ?
					
					
						Learn how to update

### WooCommerce Google Product Feed fields ###

Product description: Main product description (full preferred) plus variation description.
Availability: Defaults to "in stock".
Bundle indicator (is_bundle): 
Availability date: 
Condition: Defaults to "new".
Brand: Defaults to "Apotecari".
Manufacturer Part Number (MPN): 
Product Type: 
Google Product Category: 
Global Trade Item Number (GTIN): Pre-populates from isbn meta field.
Age Group: Defaults to "adult".
Colour: 
Size: Pre-populates from product variation_title.
Size system: 
Multipack: Defaults to "6".
Sell On Google Quantity: Defaults to "2". Pre-populates from product stock_qty.

### WooCommerce Google Product Feed options ###

Include variations in feed: Enabled
Send item_group_id: No

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Staging
Subscriptions Live URL: https://apotecari.com.au/
Subscriptions Template Theme Overrides: sober/woocommerce/myaccount/my-subscriptions.php
Subscription Statuses: wc-on-hold: 41
wc-cancelled: 22

WooCommerce Account Connected: ? No
Custom Retry Rules: ? No
Custom Retry Rule Class: ? No
Custom Raw Retry Rule: ? No
Custom Retry Rule: ? No
Retries Migration Status: ? Completed
Report Cache Enabled: ? Yes
Cache Update Failures: ? 0 failure

### Store Setup ###

Country / State: Australia — New South Wales

### Subscriptions by Payment Gateway ###

Stripe: wc-cancelled: 22
wc-on-hold: 41

### Payment Gateway Support ###

Stripe: products
refunds
tokenization
add_payment_method
subscriptions
subscription_cancellation
subscription_suspension
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptions
pre-orders

PayPal Standard: subscriptions
gateway_scheduled_payments
subscription_payment_method_change_customer
subscription_cancellation
subscription_suspension
subscription_reactivation
products
refunds

PayPal Reference Transactions Enabled: ? No
Afterpay: products
refunds

### Product Bundles ###

Database Version: 6.1.4
Template Overrides: –

### Multicurrency ###

admin_email: [email protected]
allow_price_per_product: no
client_side_cookies: no
cookie_woocommerce_multicurrency_forced_currency: AZN
currency_symbol_AUD: -
currency_symbol_AWG: -
currency_symbol_AZN: -
currency_symbol_CAD: -
currency_symbol_INR: -
currency_symbol_SGD: SGD
customer_location_method: geolocation
enabled_currencies: a:3:{i:0;s:3:"AUD";i:1;s:3:"INR";i:2;s:3:"SGD";}
fallback_currency: AUD
fee_percent: -
fixed_rate_AUD: 1.29
fixed_rate_AWG: 1
fixed_rate_AZN: 1
fixed_rate_CAD: 66
fixed_rate_INR: 73
log_level: -
maxmind_license_set: yes
price_charm: -
price_format_AUD: -
price_format_AWG: -
price_format_AZN: -
price_format_CAD: -
price_format_INR: -
price_format_SGD: -
rates: a:168:{s:3:"AED";d:3.673198;s:3:"AFN";d:76.917006;s:3:"ALL";d:102.719385;s:3:"AMD";d:521.130213;s:3:...
rates_count: array(168)
rates_provider_id: Currencylayer
rates_retrieval_status: 1
rates_timestamp: 1612750326
rates_update_schedule: hourly
reporter_email: [email protected]
reporter_name: apotecari HQ
round_to: -
store_country_state: AU:NSW
version: 2.9.2
woocommerce_prices_include_tax: yes
woocommerce_tax_display_cart: incl
woocommerce_tax_display_shop: incl

### Action Scheduler ###

Complete: 3,959
Oldest: 2021-01-09 04:29:55 +1100
Newest: 2021-02-09 04:07:19 +1100

Failed: 3
Oldest: 2018-07-14 08:09:31 +1000
Newest: 2018-07-18 14:00:06 +1000

Pending: 3
Oldest: 2021-02-09 04:22:19 +1100
Newest: 2021-02-09 10:57:26 +1100
    Plugin Author pimwick

    (@pimwick)

    Please update to the latest version (currently v1.172) and the issue should be resolved. We released several compatibility updates with currency switcher plugins since your installed version (v1.160).

    Thread Starter shahnaj11

    (@shahnaj11)

    which plugin need to update?

    Thread Starter shahnaj11

    (@shahnaj11)

    I have updated the plugin pw gift card now version is Version 1.172 | By Pimwick, LLC | View details

    But still facing the same issue you can check i have shared the url
    https://apotecari.site/product/testing-for-gift-card/

    if you want to change the currency to INR u can change from :

    https://apotecari.site/test-page/

    • This reply was modified 4 years, 1 month ago by shahnaj11.
    Thread Starter shahnaj11

    (@shahnaj11)

    @pimwick please check it, its midnight here and very urgent

    I am using free version of plugin can it be a reason?

    • This reply was modified 4 years, 1 month ago by shahnaj11.
    • This reply was modified 4 years, 1 month ago by shahnaj11.
    Thread Starter shahnaj11

    (@shahnaj11)

    @pimwick I am still waiting for your reply

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘PW Gift Card plugin currency convertion not working’ is closed to new replies.