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  • Hello,

    I have the same problem with the responsive menu, could WordPress support fix the problem please? Menu doesn’t work at mobiles.

    Thank you!

    https://www.baffledjs.com

    Thread Starter Armenta

    (@armenta)

    Hi baffeldjs, I have not received a response from WordPress. I also sent an inquiry to Pytheas support but never received a response.

    Hi Armenta,

    I haven’t received a response too, I am very upset with this problem at mobiles. I tried to find more information / solutions but I couldn’t find anything.
    I would be very gratefull if someone could help us. Thanks for asking Armenta.

    Hi, I have the same problem on my website. Using Pytheas theme. The responsive menu is not working. On mobile devices, only the “Menu” appears. On clicking “Menu” nothing is happening. Need support urgently please!.

    WordPress team, could somebody fix the problem or give us an answer, please? Thank you

    There is no “WordPress team”. WordPress is free software and this free, volunteer-staffed, forum is the only support resource available via www.ads-software.com.

    I’m sorry but as you are using a non-WPORG theme, you need to seek support from the theme’s developers – paid or otherwise. We only support themes downloaded from www.ads-software.com here.

    Thank you Esmi for all the information. Sorry if I didn’t explain the problem properly.

    Don’t know if Pytheas will be giving any support or not.
    The problem seems to be with the theme’s JQuery function that attempts to toggle a class in the css. The only alternative is to find a way to override this.
    For the time being I’ve added a javascript file to my child theme, which does the same job that the JQuery function was supposed to do. It solves the problem to a great extend. I’m still fiddling with it and making things look acceptable. This is not the ideal solution, but I don’t think we’ll be getting an ideal solution.
    Hope this helps.

Viewing 8 replies - 1 through 8 (of 8 total)
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