Q and A White Screen

  • Resolved AirPixel

    (@davo1979)


    1 year, 10 months ago

    Hello. I have a problem on the Q and A page. The text is completley white and unreadable.. I can only just make it out

    Your question will be answered by a store representative or other customers. <—— this is all in white, is there a way to fix this please..

    Also on the bottom left on some pages where my copyright is there are some white boxes covering it up. I notice that when I turn off enable shortcodes and gutenberg blocks the boxes dissapear. Any fix for this also?

    Thanks,

    Craig.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support pear8398

    (@pear8398)

    Hi,

    Thank you for using CusRev.

    It looks like there is a conflicting issue with the reCaptcha option of the plugin Contact Form 7. Can you please deactivate this plugin for a moment and see if it helps?

    Thread Starter AirPixel

    (@davo1979)

    Hello, thanks for your reply. Deactivating Contact Form 7 did not change anything.

    Thanks,
    Craig.

    Thread Starter AirPixel

    (@davo1979)

    Any idea for the Q and A page text being completley white ?

    Plugin Support pear8398

    (@pear8398)

    Hi,

    Thanks for your additional information.

    The color of the text in the Q&A popup is inherited from the theme style so it is white. I test to use a custom CSS code to override that color then you can see the text as well, screenshot https://monosnap.com/file/A48r7WKoKEDOkFadKdUsypdaTrHdcN

    You can contact Woodmart theme support to ask to change the theme color or switch to a standard theme of WooCommerce, Storefront, to see how it works.

    Thread Starter AirPixel

    (@davo1979)

    HI thanks for your quick response. I am out of support for Woodmart theme. WOuld I be able to change the code so it looks like what you have in the screenshot.

    Thanks.

    Plugin Support pear8398

    (@pear8398)

    Hi,

    Supporting an issue from a theme is beyond our scope of support. Please contact theme support to get further assistance.

    Thanks for your understanding and patience.

Viewing 6 replies - 1 through 6 (of 6 total)
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