Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Janilyn T

    (@janilyn409)

    Hi @ramzii ,

    I checked this on our test site https://prnt.sc/aNgpH0Uj00RX and live demo https://demo.wpclever.net/wpcsb/product/album/, it’s working properly on both sites. You can check on our live demo on your own.

    It seems that your site has blocked my IP or country: https://prnt.sc/Kahh-fEn-jFZ. I could not check it from my end.

    Please check your product if it has the Sold Individually option turned on in the Inventory tab. If yes, it will make the quantity always change to 1 no matter how as this option is for limiting the unit of a product to be added to cart to 1.

    Best regards.

    Thread Starter Ramzii

    (@ramzii)

    Hi, strange that you cannot visit pastebin.

    here is a direct URL to the site:

    www. fairtrade palestine . org

    More than 1 item has always been possible and is possible by increasing the amount in any other place except for in the sticky bar.

    so if a product gets added 3x normally it works.

    if its changed in the cart page, it works

    when gets added in the sticky bar, it always gets added as 1 quantity..

    thank you

    Thread Starter Ramzii

    (@ramzii)

    Hello, is there a solution?

    Plugin Support Janilyn T

    (@janilyn409)

    Hi @ramzii ,

    After testing further on your site, I can only say that maybe our plugin cannot work on your Kadence theme.

    It seems that our plugin fails to get the quantity value chosen in the variation form above to sync with the quantity input of the sticky bar.

    Unfortunately, for issues of this kind, we can’t provide any further advice as it requires indepth investigation from the backend to know for sure which is the cause of the conflict. It’s impossible to inspect from the frontend on this public forum.

    Best regards.

    Thread Starter Ramzii

    (@ramzii)

    Thanks for looking into this. Kadence theme is a modern theme. How unfortunate that you do not support this. I read other users on this forum are experiencing the same issues. So maybe it is not the theme but the plugin? Can you have this checked?

    This needs to be resolved in order for us to continue using your software, thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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