Quantity field disappeared on products page

  • Hi there,

    This is a great plugin!

    We just got an issue lately. After the customers adding a product to the cart, they want to change the amount of the product. However, when clicking the cart icon on the product category page, the quantity field disappeared.(It works on the home page)

    Can you please help us with this issue?
    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @alexshao,

    You can check our demo and see that our plugin still work fine.

    There might be an incompatible with your theme and other plugins

    In order to check if this is an issue triggered by another plugin or from inside our plugin, please follow my below instructions. I need to make sure that our plugin is functional with the basic WooCommerce & theme on your site or not.

    – Create a full backup of your site and keep it in a safe place.

    – Updates all current active plugins on your site to the latest versions, so do WooCommerce and WordPress, too.

    – Switch the theme on your site to the Storefront theme/ WPClever theme.

    – Deactivate all other plugins, except for WooCommerce & our plugin.

    – Check the front-end behavior.

    Please follow these steps. If after taking these steps and our plugin is working again, then it’s another plugin or theme on your site has caused this, you can find that out by reactivating plugins one by one to find the culprit.

    Regards,

Viewing 1 replies (of 1 total)
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