• Resolved ozancorumlu

    (@ozancorumlu)


    Hello.

    I’m having the same issue with this.

    https://www.ads-software.com/support/topic/quantity-in-stock-to-0-before-user-pays/

    There is only one product on my website and I have not determined stock. While some users can purchase the product, some users receive an ‘out of stock’ warning on the checkout page, although they do not receive a stock error on the product page.

    This creates a very serious financial loss for us. We deleted the cache, we deleted the WooCommerce cache. We checked the product page settings 1000 times. The problem still persists for some of our users.

    I am waiting for your urgent return.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello ozancorumlu,

    Thank you for contacting Woo support.

    I understand that you have only one product on your site.
    Could you explain what you mean by “I have not determined stock“?
    Please screenshots of the product settings for a better understanding.

    Also, share a screenshot of Inventory Settings.
    This will help me understand the functionality of your site.

    Looking forward to your response. ??

    Best regards.

Viewing 1 replies (of 1 total)
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