• Resolved dcmt

    (@dcmt)


    Quantity Product Disappeared From Cart After Adding Product

    Hello everyone!

    Please help me!

    I use Elementor + Elementor Pro + WooCommerce.

    My Online Store has a problem with the Cart.

    When adding some products, product-quantity disappears.

    It is active with some products, but with others the product-quantity disappears.

    80 out of 190 products make product-quantity disappear.

    There are products with variations, but all registered in an appropriate standard.

    I've already cleared everything's cache, downgraded the plugins, deactivated them all and activated them 1 by 1 to test, cleaned the WooCommerce Tools, but the product-quantity error still disappears.

    I re-registered some products, but the product-quantity error still continues to disappear.

    Below are photos to see how it happens.

    What else can I send to try to help?

    Thank you very, very much to everyone!
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Página n?o contém o shortcode [woocommerce_cart] ou o bloco woocommerce/cart.<br>Finaliza??o de compra: ? Página n?o contém o shortcode [woocommerce_checkout] ou o bloco woocommerce/checkout.<br>Minha conta: ? A página n?o contém o shortcode [woocommerce_my_account].<br>Termos e condi??es: #739 - /termos-e-condicoes-de-uso/ Theme<br><br>Name: Hello Elementor Child<br>Version: 2.0.0<br>Author URL: https://elementor.com/<br>Child Theme: ?<br>Parent Theme Name: Hello Elementor<br>Parent Theme Version: 3.0.2<br>Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash<br>WooCommerce Support: ? Templates<br><br>Overrides: – Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>product-external-affiliate<br>product-grouped<br>product-linked<br>product-pre-publish-modal<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br><br>Disabled Features: minified-js<br>new-product-management-experience<br>settings<br>async-product-editor-category-field<br>launch-your-store<br><br>Daily Cron: ? Next scheduled: 2024-06-08 21:18:42 -03:00<br>Options: ?<br>Notes: 77<br>Onboarding: completed Action Scheduler<br><br>Canceled: 1<br>Oldest: 2024-05-09 16:23:40 -0300<br>Newest: 2024-05-09 16:23:40 -0300<br><br>Complete: 3.828<br>Oldest: 2024-05-08 00:34:30 -0300<br>Newest: 2024-06-07 23:22:35 -0300<br><br>Failed: 19<br>Oldest: 2024-05-02 15:59:34 -0300<br>Newest: 2024-06-06 12:38:30 -0300<br><br>Pending: 8<br>Oldest: 2024-06-08 03:12:22 -0300<br>Newest: 2024-06-30 23:49:32 -0300 Status report information<br><br>Generated at: 2024-06-08 00:11:41 -03:00<br>

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Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @dcmt

    It looks like you are encountering an issue where inline CSS is being applied to an element, specifically setting display: none for a class named quantity. Please check screenshot for more idea.

    https://imgur.com/QJq6X7M

    Thanks
    Ahir

    ?? hi there @dcmt

    Thanks for reaching out about this.

    Quantity Product Disappeared From Cart After Adding Some Products
    […]
    I use Elementor + Elementor Pro + WooCommerce.

    From what I gather, the issue appears when the Elementor plugin(s) are activated.

    Just to clarify, did you already have a chance to test with only the WooCommerce plugin active, and a default theme like TT3, and see if the issue persists, or otherwise?

    We look forward to your response. In the meantime, please let us know if you have any further questions or concerns.

    Thread Starter dcmt

    (@dcmt)

    @hemant-ahir

    Thank you very much for finding this detail.

    I took several paths, but I didn’t identify this detail.

    WAS SOLVED!!!

    Thank you very much!

    Thread Starter dcmt

    (@dcmt)

    @anastas10s

    I also thought it was Elementor.

    Disable everything and I was activated to test.

    Activating WooCommerce first and the button appeared normal.

    Then, I Downgraded the Plugins to try to resolve it, but the button kept disappearing.

    The real detail was the display: none mentioned by @hemant-ahir

    Thread Starter dcmt

    (@dcmt)

    The question I have is:

    Why did it appear with some products and others made the quantity disappear?

    So I can avoid it in future projects.

    Is there any explanation?

    Or if it happens, do I simply adjust the display: for the class named quantity?

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @dcmt

    This could have been set accidentally or there might be a conflict with another plugin or theme that’s applying this CSS rule. You might need to review the settings of your plugins and theme to ensure they’re not causing this issue.

    In the future, if you encounter this issue, you can indeed adjust the display property for the class named quantity. However, it’s best to identify and resolve the root cause to prevent it from happening again.

    Should you have further inquiries, kindly create a new topic here.

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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