Quantity shown twice in shopping cart

  • Resolved silkevancoillie

    (@silkevancoillie)


    1 year, 7 months ago

    Hi,

    I noticed that my quantity is shown twice since the update on my shopping cart.

    One time as it should be: in the field where you can still edit the quantity
    And another time just as just text right next to it. Anyone else with this issue?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi @silkevancoillie ,

    Thanks for reaching out!

    I understand that the cart quantity is duplicating since updating your shopping cart.

    When you say “since the update on my shopping cart”, do you mean:

    • When you increase/decrease, or add/remove products in your cart and then update the changes the issue occurs? OR;
    • Did you make changes to your cart page and this issue occurred? OR;
    • Did you update your cart template page and the issue occurred?

    Also, please can you share the following so that we can have a better understanding of your site setup, and the exact issue you are expereincing:

    • System Status Report: navigate to?WooCommerce?→?Status. Select?Get system report?and then?Copy for support.
    • Fatal Error log: Share a copy of any fatal error log found under?WooCommerce?→?Status?→?Logs.
    • Screenshot: Please share a clear screenshot of what you are seeing on your end.

    Snipboard.io?can be used for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread.

    Once you have these, please share them in your response here.

    Cheers!

    I faced the similar issue and managed to solve it. Updated Divi theme. If still does not work, ensure Cart page is not using any theme first by selecting the Return To Default Editor at the top of the Cart page. (Pages > Cart). Ensure shortcode [woocommerce_cart] is shown. Then add your theme again by selecting Edit With Divi Builder. Hope this helps.

Viewing 2 replies - 1 through 2 (of 2 total)
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