? I got the response from the Themeum Team:
We are writing to inform you about an unforeseen situation that is currently impacting our operations. Due to an ongoing student quota protest in Bangladesh, the government has implemented a nationwide internet shutdown. As our primary office is located in Bangladesh, this disruption has rendered our team unable to come online and continue their work.
Unfortunately, this means that our operations have been temporarily halted, and we are currently unable to address any ongoing issues or requests. We understand the importance of maintaining seamless service for your sites and sincerely apologize for the inconvenience this may cause.
Our team outside of Bangladesh, including myself, is actively monitoring the situation and doing everything possible to mitigate the impact on your services. However, given the scope of the internet shutdown, we are limited in our ability to fully resolve issues until connectivity is restored.
We kindly ask for your patience and understanding during this challenging time. We will keep you updated on any developments and work diligently to resolve all outstanding matters as soon as the situation normalizes.
Thank you for your continued support and understanding.