Question About Automation and List Trigger

  • Resolved ChrisLowrance

    (@chrislowrance)


    1 year, 8 months ago

    Hi,
    When an Automation is triggered when a subscriber is added to a list, and the subscriber is removed from that list, is said subscriber also removed from the Automation (or changed to “Exited”)?

    For example, we have an Automation that sends an email on signup, and then a follow-up email a week later. If a subscriber is removed from the list after getting the first email, will they still get the follow-up email?

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Gui A. a11n

    (@guicmazeredo)

    Hi there @chrislowrance,

    Thanks for reaching out!

    If a subscriber unsubscribes in the middle of an automation, they won’t receive the pending emails of the automation. That’s because the scheduled task will check for the subscribers’ status before being processed.

    Does that answer you question?

    Thread Starter ChrisLowrance

    (@chrislowrance)

    Exactly what I needed to know, thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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