Question about language + paypal-email
-
Hello!
I have two questions:
I have the Norwegian wordpress, and my woocommerce webshop is Norwegian. I cannot remember having choosen this, and my costumers are from outside of Norway. I therefore need the webshop to be in English, or some sort of plugin that translates the webpage to other languages when people visit my page. I have trouble finding either.
And! I have connected woocommerce to my paypal, and at the time I used another account. I did change that yesterday, but when I test buy thing, I still get that I send money to my old e-mail in the receipt.
Also…is it possible to avoid giving my email address to all of my paypal-costumers?
The page I need help with: [log in to see the link]
-
Hello there,
You can change your site’s language in Settings > General. This will change the language in the entire shop.For PayPal, make sure to change the email address in WooCommerce > Settings > Payments > PayPal > PayPal email > Define – Email address to receive payment.
If this is already changed to the correct one, make sure to check your PayPal account for some settings that might still be affecting this. Their support might also be able to help you further.
For the email, I am not sure how the customers get that email address. Can you explain?
Thank you so much!
Well, I tried bying something from my own shop, and on the paypal receipt it says that I have payed xxx$ to my email. Would like it better if my shop name was there, and not my private email that I set up paypal with.
Can you share a screenshot of that email? I’m asking as I’d like to check whether that email is coming from WooCommerce or PayPal ??.
Also, can you share a copy of your status report as found under **WooCommerce > Status**?
The email is coming from paypal, it is the receipt. Usually when I pay with paypal I also get that email, but with the shop name, and not their private email.
I get my private email (but the wrong one, even though i uodated everything yesterday and again today
[url=https://ibb.co/Yt79wxp][img]https://i.ibb.co/VvWy5s2/Skjermbilde-2020-09-23-kl-11-04-03.png[/img][/url]But it is weird, i linked my email again, and it is still the wrong email. Maybe it is some days before it updates? But still would like to hide it.
And this is the status rapport (i think?)
### WordPress Environment ### WordPress address (URL): https://www.inevik.no Site address (URL): https://www.inevik.no WC Version: 4.0.1 REST API Version: ? 1.0.7 WC Blocks Version: ? 2.5.14 Action Scheduler Version: ? 3.1.4 WC Admin Version: ? 1.0.3 Log Directory Writable: ? WP Version: 5.5.1 WP Multisite: – WP Memory Limit: 102 MB WP Debug Mode: – WP Cron: ? Language: nb_NO External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.10 PHP Post Max Size: 256 MB PHP Time Limit: 50 PHP Max Input Vars: 5000 cURL Version: 7.58.0 OpenSSL/1.1.1 SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.23-MariaDB-1:10.3.23+maria~bionic Max Upload Size: 256 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 4.0.1 WC Database Prefix: www0_ Total database st?rrelse: 7.83MB Database data st?rrelse: 5.88MB Database indeks st?rrelse: 1.95MB www0_woocommerce_sessions: Data: 1.02MB + indeks: 0.02MB + motor InnoDB www0_woocommerce_api_keys: Data: 0.02MB + indeks: 0.03MB + motor InnoDB www0_woocommerce_attribute_taxonomies: Data: 0.02MB + indeks: 0.02MB + motor InnoDB www0_woocommerce_downloadable_product_permissions: Data: 0.02MB + indeks: 0.06MB + motor InnoDB www0_woocommerce_order_items: Data: 0.02MB + indeks: 0.02MB + motor InnoDB www0_woocommerce_order_itemmeta: Data: 0.02MB + indeks: 0.03MB + motor InnoDB www0_woocommerce_tax_rates: Data: 0.02MB + indeks: 0.06MB + motor InnoDB www0_woocommerce_tax_rate_locations: Data: 0.02MB + indeks: 0.03MB + motor InnoDB www0_woocommerce_shipping_zones: Data: 0.02MB + indeks: 0.00MB + motor InnoDB www0_woocommerce_shipping_zone_locations: Data: 0.02MB + indeks: 0.03MB + motor InnoDB www0_woocommerce_shipping_zone_methods: Data: 0.02MB + indeks: 0.00MB + motor InnoDB www0_woocommerce_payment_tokens: Data: 0.02MB + indeks: 0.02MB + motor InnoDB www0_woocommerce_payment_tokenmeta: Data: 0.02MB + indeks: 0.03MB + motor InnoDB www0_woocommerce_log: Data: 0.02MB + indeks: 0.02MB + motor InnoDB www0_actionscheduler_actions: Data: 0.02MB + indeks: 0.11MB + motor InnoDB www0_actionscheduler_claims: Data: 0.02MB + indeks: 0.02MB + motor InnoDB www0_actionscheduler_groups: Data: 0.02MB + indeks: 0.02MB + motor InnoDB www0_actionscheduler_logs: Data: 0.02MB + indeks: 0.03MB + motor InnoDB www0_commentmeta: Data: 0.02MB + indeks: 0.03MB + motor InnoDB www0_comments: Data: 0.02MB + indeks: 0.09MB + motor InnoDB www0_links: Data: 0.02MB + indeks: 0.02MB + motor InnoDB www0_mappress_maps: Data: 0.02MB + indeks: 0.00MB + motor InnoDB www0_mappress_posts: Data: 0.02MB + indeks: 0.00MB + motor InnoDB www0_ms_snippets: Data: 0.02MB + indeks: 0.00MB + motor InnoDB www0_options: Data: 1.03MB + indeks: 0.16MB + motor InnoDB www0_postmeta: Data: 1.03MB + indeks: 0.03MB + motor InnoDB www0_posts: Data: 0.11MB + indeks: 0.06MB + motor InnoDB www0_snippets: Data: 0.02MB + indeks: 0.00MB + motor InnoDB www0_termmeta: Data: 0.02MB + indeks: 0.03MB + motor InnoDB www0_terms: Data: 0.02MB + indeks: 0.03MB + motor InnoDB www0_term_relationships: Data: 0.02MB + indeks: 0.02MB + motor InnoDB www0_term_taxonomy: Data: 0.02MB + indeks: 0.03MB + motor InnoDB www0_usermeta: Data: 0.02MB + indeks: 0.03MB + motor InnoDB www0_users: Data: 0.02MB + indeks: 0.05MB + motor InnoDB www0_wc_admin_notes: Data: 0.02MB + indeks: 0.00MB + motor InnoDB www0_wc_admin_note_actions: Data: 0.02MB + indeks: 0.02MB + motor InnoDB www0_wc_category_lookup: Data: 0.02MB + indeks: 0.00MB + motor InnoDB www0_wc_customer_lookup: Data: 0.02MB + indeks: 0.03MB + motor InnoDB www0_wc_download_log: Data: 0.02MB + indeks: 0.03MB + motor InnoDB www0_wc_order_coupon_lookup: Data: 0.02MB + indeks: 0.03MB + motor InnoDB www0_wc_order_product_lookup: Data: 0.02MB + indeks: 0.06MB + motor InnoDB www0_wc_order_stats: Data: 0.02MB + indeks: 0.05MB + motor InnoDB www0_wc_order_tax_lookup: Data: 0.02MB + indeks: 0.03MB + motor InnoDB www0_wc_product_meta_lookup: Data: 0.02MB + indeks: 0.09MB + motor InnoDB www0_wc_tax_rate_classes: Data: 0.02MB + indeks: 0.02MB + motor InnoDB www0_wc_webhooks: Data: 0.02MB + indeks: 0.02MB + motor InnoDB www_commentmeta: Data: 0.02MB + indeks: 0.03MB + motor InnoDB www_comments: Data: 0.02MB + indeks: 0.08MB + motor InnoDB www_links: Data: 0.02MB + indeks: 0.02MB + motor InnoDB www_options: Data: 1.48MB + indeks: 0.03MB + motor InnoDB www_postmeta: Data: 0.06MB + indeks: 0.03MB + motor InnoDB www_posts: Data: 0.13MB + indeks: 0.06MB + motor InnoDB www_termmeta: Data: 0.02MB + indeks: 0.03MB + motor InnoDB www_terms: Data: 0.02MB + indeks: 0.03MB + motor InnoDB www_term_relationships: Data: 0.02MB + indeks: 0.02MB + motor InnoDB www_term_taxonomy: Data: 0.02MB + indeks: 0.03MB + motor InnoDB www_usermeta: Data: 0.02MB + indeks: 0.03MB + motor InnoDB www_users: Data: 0.02MB + indeks: 0.05MB + motor InnoDB ### Post Type Counts ### attachment: 120 customize_changeset: 3 nav_menu_item: 1 page: 6 post: 1 product: 4 revision: 26 shop_order: 5 wpcf7_contact_form: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (14) ### Code Snippets: av Code Snippets Pro – 2.14.0 Kontaktskjema 7: av Takayuki Miyoshi – 5.1.7 Helsesjekk & Feils?king: av www.ads-software.com fellesskapet – 1.4.2 Jetpack av WordPress.com: av Automattic – 8.9.1 Klarna Checkout for WooCommerce: av Krokedil – 2.0.13 Loco oversettelse: av Tim Whitlock – 2.3.1 MeanThemes Tools: av MeanThemes – 3.1.4 Reorder Posts: av Ryan Hellyer Ronald Huereca Scott Basgaard – 2.4.1 Performance Cache: av One.com – 0.1.28 Responsive Lightbox & Gallery: av dFactory – 2.2.2 WooCommerce Colors: av WooThemes – 1.0.7 – Ikke testet med den aktive versjonen av WooCommerce WooCommerce PayPal Checkout Gateway: av WooCommerce – 1.6.20 – 2.0.3 er tilgjengelig – Ikke testet med den aktive versjonen av WooCommerce WooCommerce Services: av Automattic – 1.22.5 – 1.24.3 er tilgjengelig WooCommerce: av Automattic – 4.0.1 – 4.5.2 er tilgjengelig ### Inactive Plugins (9) ### Akismet Anti-Spam: av Automattic – 4.1.4 Envato Market: av Envato – 2.0.3 KC Media Enhancements: av Dzikri Aziz – 0.6 MapPress Maps for WordPress: av Chris Richardson – 2.53.7 MetaSlider: av Team Updraft – 3.15.3 One.com themes and plugins: av One.com – 0.5.7 Visual Composer: av visualcomposer.com – 25.0 WooCommerce Stripe Gateway: av WooCommerce – 4.3.2 – Ikke testet med den aktive versjonen av WooCommerce WP Retina 2x: av Jordy Meow – 5.6.0 ### Must Use Plugins (1) ### Health Check Troubleshooting Mode: av – 1.7.0 ### Settings ### API Enabled: – Force SSL: – Currency: NOK (kr) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Butikkbase: #43 - /butikk/ Handlekurv: #44 - /handlekurv/ Til kassen: #45 - /kassen/ Min konto: #46 - /min-konto/ Vilk?r og betingelser: ? Side ikke satt ### Theme ### Name: Moustachey Version: 1.4.1 Author URL: https://meanthemes.com/ Child Theme: ? – Hvis du endrer WooCommerce eller et foreldertema du ikke selv har bygget anbefaler vi ? bruke et dattertema. Se: Hvordan lage et dattertema WooCommerce Support: ? Ikke oppgitt ### Templates ### Overrides: – ### Action Scheduler ### Fullf?r: 11 Oldest: 2020-09-22 20:59:20 +0200 Newest: 2020-09-23 09:40:13 +0200
By the way, I managed to change the language, thank you! But, I suppose I have to change the site names and the menu manually, yes? Will it inflict anything in woocommerce if I do so?
Hello
But, I suppose I have to change the site names and the menu manually, yes? Will it inflict anything in woocommerce if I do so?
Yes, those won’t translate automatically. Nothing will be affected by this change other than the menu and the site name.
OK, thank you!
Tried to buy something from myself today again. I have put in my correct email in the payments tab / paypal in woocommerce, but payments still go to my former email. Any way to fix this?
Also, is there any way to hide this email from people on their paypal receipt? Dont really want to display my email there, old or new.
Hello,
Also, is there any way to hide this email from people on their paypal receipt? Dont really want to display my email there, old or new.
This is something that you need to check with PayPal support. We do not have control over their email.
For the payment, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there. Also, make sure to create an administrator account for us with email [email protected] share the credentials in the ticket via quickforget.com so that we can access and have a look.
We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.
- The topic ‘Question about language + paypal-email’ is closed to new replies.