question about order

  • Hi
    I got some problem with cancellation status
    when the costumer want to cancel the order and make a new one
    it should be changed to the next order number
    but it keeps showing same order number
    Thank you for your answer.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author wundermatics

    (@wundermatics)

    Hello natitornpat,

    I’m not sure I understand your question. It doesn’t seem to be related to WunderAutomation?

    Can you try to explain step by step what you are trying to do and what parts that are not working as expected?

    Thread Starter natitornpat

    (@natitornpat)

    Thank you for your answer @wundermatics
    Yes, it not a problem with your plugin.
    Your plugin is so good.

    I have one case in the order.
    customer1 want to purchase a product, the customer must receive the order code “order1”.
    But the customer1 has a cancel order the order code “order1″
    customer1 have been new purchase a product, But the customer has a receive the order code”order1″
    But order1 has been failed
    customer1 have been new purchase again, the customer has a receive the order code”order1 (again)”
    order1 purchase done
    a question is, I want to remove the loop “order1” when an order has been status failed and canceled
    order note: https://prnt.sc/tsza10
    If I type something I don’t understand, sorry here.

    • This reply was modified 4 years, 7 months ago by natitornpat.
Viewing 2 replies - 1 through 2 (of 2 total)
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