Question about Pro version before purchase

  • Resolved tictok

    (@tictok)


    4 years, 6 months ago

    I’m considering buying the Order Splitter plugin, but need to make sure it can do what I need first.

    My scenario is that we sell both hard-goods and plants in out WooCommerce store.
    – Hard Goods are always in-stock and dispatched immediately.
    – Plants are often ordered in advance and sent to the customer maybe a month after they’ve purchased.

    I need this plugin to split any ‘plant’ products into into their own orders and remove them from the parent order (so that the parent order only contains hard goods). I also need also need all plant orders only to be given their own custom order-status. I can create my own custom order status easily enough (i.e. ‘plant order’).

    On the order confirmation /thank you page I need the order to appear as one (not split) as this will potentially confuse our customers, but need some reference (perhaps an order note) in the split order, referencing the parent order number.

    I couldn’t quite achieve this using the free version, but will happily purchase the pro version if it can be done?

    I started creating my order own splitter code in functions.php and am probably 65% done (it kind of works), but your plugin look like it would probably do a better job.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    What I understood your requirements, everything will work as expected except thank you page split orders display. There is a hook which can be muted, group by attributes will work in your case.

    And I will be available for support for sure.

    Have a look here:

    https://ps.w.org/woo-order-splitter/assets/screenshot-11.png

    Thread Starter tictok

    (@tictok)

    Hi – that’s great, thanks for the info. Sounds promising so far!

    I have a few final questions:

    1) Is it possible to leave the original order intact with just the split items removed from that order? Or does the plugin create entirely new order for both the original and at the split items order groups?

    2) Can I give JUST the split item order its own custom order status? The original items left within the original order should still have the default ‘processing’ status.

    3) You mentioned a hook you’ve included within the plug. That’s great – are there various hooks that are accessible throughout the plugin’s code?

    4) I have to get this to work well enough so that my clients third-party fulfilment partner is happy too. They’re the ones that will be shipping the hard-goods and plants and I’m trying not to change their workflow. I set up ShipStation for them, which they’ve been using for a year so far, so these split orders will all feed into ShipStation, where ShipStations automation rules will take of releasing the plant orders (with custom order status) at the right time.

    If it turns out it doesn’t work for us as a suitable solution do you offer any kind of refund as it’s a reasonably expensive plugin?

    Many thanks
    Stef

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Dear Stef,

    1) I thought i have answered this question. There is a checkbox provided as optional thing, if you will leave that unchecked so all items will remain intact. If you will check that, parent order will eliminate the splitted items.

    2) Yes, you can set a different status for splitted orders. A dropdown provided with all available ORDER statuses, default or custom, you can choose from. And Original can have different status, there is another dropdown for Original order statuses.

    3) Yes, there is a hook which displays the extra (splitted) orders information on thank you page. And i can make its display conditional with a chckbox on settings page. But i didn’t understand your question about hooks are accessible throughout the plugin code? Sorry, i didn’t get.

    4) I understand. It would be better if we talk about the PREMIUM version or terms etc. somewhere else. This support forum is about reporting bugs, features suggestion and plugin understandings. You may reach me through my blog.

    Thanks,
    Fahad

    Thread Starter tictok

    (@tictok)

    Thanks Fahad! I’ve sent you a message.
    Best regards

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Question about Pro version before purchase’ is closed to new replies.