Question about the plugin

  • Resolved raied

    (@raied)


    5 months ago

    Hello

    The plugin works fine but its only shows the reels, how to make it show everything?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @raied,

    Thank you for contacting us! Could you send a link to the page where you are displaying the Instagram feed so we can check on this for you?

    Thanks!
    Louis

    Thread Starter raied

    (@raied)

    Hi louis, sure

    https://mjm.luxury/

    Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @raied,

    Thanks for sending the link! I checked the feed on this page against the posts for the account directly on Instagram. On Instagram, the first three posts are “pinned” posts. In Instagram’s API, pinned posts are not supported and these will instead appear based on the original date they were published. So in our plugin they will not be displayed at the top of the feed like on instagram.com.

    After these three though, it appears that all the recent posts from Instagram are appearing in the feed on the page. Here is how it appeared when I compared both: https://a.supportally.com/i/3hiDKY.

    I hope this helps! If you still see any problems, please let me know.

    Best regards,
    Louis

Viewing 3 replies - 1 through 3 (of 3 total)
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