Question marks instead of localized text in tarrif names and descriptions

  • Resolved adfs0

    (@adfs0)


    7 months, 1 week ago

    Hi there,

    I installed PMpro and tried to add some tarrifs with their names and descriptions in Russian, but after I save a tarrif – every single Russian letter turns into an exclamation mark! Here are the screenshots:

    PMPro version – 2.12.10

    Could you please tell me what can I do to correct the problem? Thank you very much!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter adfs0

    (@adfs0)

    By “Tarrifs” I mean “Membership levels”, sorry for the confusion!

    Plugin Author Andrew Lima

    (@andrewza)

    Hello @adfs0,

    Thank you for contacting the Paid Memberships Pro team, I’m sorry to hear about the issue you are facing here.

    I believe this issue is due to your database encoding on the pmpro_ tables not supporting your locale. Could you please update your database tables to UTF-8 or the equivalent and this should reflect correctly.

    I hope this helps get you started.

    Plugin Support Jarryd Long

    (@jarryd-long)

    Because there have not been any recent updates to this topic, we will be changing the status to resolved.

    If you’re enjoying Paid Memberships Pro, would you mind rating it 5-stars to help spread the word? https://www.ads-software.com/support/plugin/paid-memberships-pro/reviews/

    Kind Regards,
    Jarryd
    Support Manager at Paid Memberships Pro

Viewing 3 replies - 1 through 3 (of 3 total)
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