question not showing up anywhere

  • pmagas

    (@pmagas)


    9 months ago

    Hi! Thank you for the plugin! I can’t get it to work. I’m using a multisite with Woocommerce (latest version, 2 stores) and am using a Divi theme. I’ve checked all three boxes in the ‘Where to add security questions?’ section. I have one question set up. In Woocommerce settings, I have the following items:
    Guest checkout:
    unchecked Allow customers to place orders without an account
    checked Allow customers to log into an existing account during checckout
    Account creation:
    checked Allow customer to create an account during checkout
    checked Allow customers to create an account on the “My account” page
    checked When creating an account, automatically generate an acct username….
    unchecked When creating an account, send the new user a link….

    I’ve cleared the cache & cookies from my web browser and have tested my-account page and checkout. The question doesn’t show. (I’ve tested on chrome desktop and mobile) Is there anything else I can do to troubleshoot?

    Thanks so much for your help!

    Warm regards,
    Penny Magas

    The page I need help with: [log in to see the link]

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