Question notification

  • Resolved crazyhamster

    (@crazyhamster)


    1 month, 2 weeks ago

    Hello. I don’t get any notification on the admin email, when someone ask a question. Is it possible to turn on this function?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support pear8398

    (@pear8398)

    Hi,

    Thanks for using CusRev.

    Please go to admin area > Settings > Discussion > Email me whenever > Enable options:
    – Anyone posts a comment
    – A comment is held for moderation

    to receive an email notification when someone asks a question. It is the standard feature of WordPress.

    Thread Starter crazyhamster

    (@crazyhamster)

    Thanks for the reply.
    I’ve never disabled these functions, but I don’t get notifications.

    Plugin Support pear8398

    (@pear8398)

    Hi,

    Thanks for your additional information.

    I suggest you install and activate the plugin WP Mail Logging https://www.ads-software.com/plugins/wp-mail-logging/
    and submit a question/answer again then check if a notification email is sent from your site.

    Plugin Support bagel1317

    (@bagel1317)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 4 replies - 1 through 4 (of 4 total)
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