• Resolved timothyofficially

    (@timothyofficially)


    Good Afternoon,

    If a user places an order for a physical product and a virtual product in the same order, will WooCommerce leave the status as processing, and not automatically mark it as completed?

    Does WooCommerce only automatically mark an order as complete if the order only contains virtual products, but not if it also contains a physical product in the order too?

    A third-party fulfillment center downloads my orders. If WooCommerce has accidentally marked an order as completed, then they will not download the order. Of course, an order with both physical and virtual products needs to remain open to processing for them to download it.

    Please clarify the specifics of the order status when an order contains mixed product types, thank you.

    Timothy

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