• Resolved jameshh93

    (@jameshh93)


    Hello, cool plugin!

    I was just wondering who actually gets the delivery money once a customer buys something. For example if I have on my defualt woocommerce settings a flat rate charge for delivery for the uk at

    2 + ( 2 * [qty] ) which means I think £2 plus every extra item £2

    How would dokan use this?
    Does the vendor get all this money? and if the custome rbought something from 1 vendor and another item from another vendor would both vendors get paid £2 seperatly so the customer would pay £4 in total for 2 seperate delivery charges?

    Thank you.

    https://www.ads-software.com/plugins/dokan-lite/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter jameshh93

    (@jameshh93)

    I also notice I have 2 options on checkout one for users shipping and another for the one set in woocommerce which kind of means the customer will always pick the cheaper one

    Plugin Author weDevs

    (@wedevs)

    The seller receives the whole money ( including delivery money and extra money )except the commission of the site owner.

    Thread Starter jameshh93

    (@jameshh93)

    Thank you for your reply!

    How about if a customer has multiple things in his cart from different sellers on the lite version?

    Very intrested in the pro version!

    Plugin Author weDevs

    (@wedevs)

    The customer can purchase products from multiple sellers. Payment will receive by admin and each seller based on commission.

    Thread Starter jameshh93

    (@jameshh93)

    I see thought Im still a tad confused I think there is a slight bug in the way dokan handles delivery charge for example if you have 2 different sellers on your website and a customer comes along and puts items from both sellers into the cart instead of the customer being charged two seperate delivery charges like on ebay for example the customer only gets charged once which is a bit bad for sellers because that means someone isnt getting the money to send the items.

    Need to be 100% sure this works prperly before investing lots of money in the pro version.

    Is there also a lifetime licsense option?

    Plugin Author weDevs

    (@wedevs)

    Dokan handles shipping cost in a smart way. When order created by the customer with multiple products from the different seller the shipping cost add to different seller account separately.

    For example, customer A buys two product from the seller B and C. The shipping cost for seller B’s product is $5 and $3 for C’s product. So, the shipping cost $5 will add to the seller the B account and $3 to C separately. The customer makes the transactions in one checkout process.

    Also, we do not have lifetime license option. The license for 1 year including 1-year free support and updates.

    https://wedevs.com/products/plugins/dokan/#buyNow

    Hi!
    In respect to this topic I’m facing a problem where seller is being awarded 85%(i.e %age I have set for seller) of the TOTAL value of the order placed… (TOTAL value = product cost+Shipping charge+COD charge). Now COD charge and shipping charges are bared by our website and not by sellers so I cannot allow the percentage to be calculated through TOTAL else we will be incurring loses. So basicaly I want the percentage to be calculated from SUBTOTAL (i.e product prices) value.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Questions about delivery charges..’ is closed to new replies.