Questions get deleted, answers get mixed up

  • Resolved bogatajtadej

    (@bogatajtadej)


    5 years, 9 months ago

    Hi,
    we have an issue with course builder.
    We prepared a course training with quiz questions.
    Today, we were checking and looking at it, and learned that some – majority of questions are wrong.
    The courses are in three different languages and they are all wrong!

    Some parts of the quiz were not published.
    Some were marked with time limit, although we have have never had such limit set.
    Then, the number of attempts changed.
    Then the correct answers were wrongly marked.
    Then, some answers were missing…

    Because we have many parts of the quiz we named them as part 1, part 2, … when we corrected some parts, mark “detach”, then some parts become clones, some were marked as “attach”…
    So, we have like two or more parts of the same quiz, named the same. Which one is correct?

    This takes so much time and effort on our side to correct everything. And still we can not be sure if the questions and answers will be correct next time that the student takes the course.

    We need a reliable solution!

    Thank you.

Viewing 1 replies (of 1 total)

  • Hi @bogatajtadej,

    I’m so sorry you’re having this issue!

    First, in order to determine what could have caused the quizzes to gain settings that you hadn’t put in yourself could you please post a copy of your LifterLMS System Report along with your question. https://lifterlms.com/docs/how-to-use-the-lifterlms-system-report/ When posting your report, please follow the https://www.ads-software.com/support/forum-user-guide/faq/#i-need-to-post-code-is-that-okay Also if you can provide of screenshots of the issue you’re seeing that would be extremely helpful as well in case we need to try to recreate it locally on a test site. (To attach images please use a service (Dropbox, Drive, Imgur, CloudUp, YouTube, etc…) and post a link to your screenshot or video.)

    In terms of the quizzes with detached/attached/clone in the title what these mean is: if a quiz is detached it isn’t displayed in any lesson. If a quiz is attached that means it is displayed in a lesson. If a quiz is a clone, that means it is a duplicate of the quiz with the same name. The way the quiz system works, you can only delete quizzes that are attached to a course.

    Based on the information you’ve provided the best way to figure out (and delete) the quizzes with the errors is to attach them to a lesson in the builder and if it is the wrong quiz then delete it from being attached to the lesson to eliminate confusion and make sure you have the correct quiz saved in the system.

    That said, if you can provide us further information we may be able to give you a more direct solution!

    Let us know if you have any further questions!

    Thanks and take care,

Viewing 1 replies (of 1 total)
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