• Resolved appleandpear

    (@appleandpear)


    Hi there,
    Please be informed that I found an issue on “Questions” tab on QSM admin panel. During set-up quizzes after reload of the configuration page the questions are gone. It’s going to be messy.

    Last time when I’ve set up quiz without any problems it was on 19th of January 2021. Today when I’m adding questions and/or pages (about 10 questions) it looks great until I refresh page (or simply go to the next config tab and go back). The Questions tab looks empty or eventually one question is visible. The “question/page was saved” message showing at the top as expected right after create a new question.

    Also this issue breaks currently saved quizzes, and I had to rollback from database to fix previously created quiz twice.

    Here is the system info:

    WordPress Information
    
    Version: 5.7
    Language: en_US
    Permalink Structure: /blog/%year%/%monthnum%/%day%/%postname%/
    Active Theme: Hestia 3.0.13Parent Theme: Hestia 3.0.13
    Debug Mode: Disabled
    Memory Limit: 40M
    Plugins Information
    
    Must Use
    
    installatron_hide_status_test.php: 
    Active
    
    Google Analytics Dashboard for WP (GADWP): 6.6.2
    Head & Footer Code: 1.2.1
    Jetpack by WordPress.com: 9.5
    Limit Login Attempts Reloaded: 2.20.3
    LiteSpeed Cache: 3.6.3
    Official MailerLite Sign Up Forms: 1.4.8
    Orbit Fox Companion: 2.10.4
    Page scroll to id: 1.7.3
    Quiz And Survey Master: 7.1.13
    Responsive Accordion And Collapse: 2.2.3
    Setmore: 10.5
    Social Media and Share Icons (Ultimate Social Media): 2.6.6
    WPForms Lite: 1.6.5
    Yoast SEO: 15.9.2
    Inactive
    
    Server Information
    
    PHP : 7.4.15
    MySQL : 10.1.47
    Webserver : LiteSpeed
    QSM Information
    
    Initial Version : 7.1.10
    Current Version : 7.1.13
    Total Quizzes : 2
    Total Active Quizzes : 1
    Total Questions : 13
    Total Active Questions : 11
    Total Results : 25
    Total Active Results : 17
    QSM Recent Logs
    
    No recent logs

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • expresstechsupport

    (@expresstechsupport)

    Hi @appleandpear,

    When you create a new quiz, are the questions disappearing from the frontend or the backend?

    Is the old quiz working fine on your website?

    Let me know.

    Thanks for reaching out to us.

    Regards,
    Kriti

    Thread Starter appleandpear

    (@appleandpear)

    Hi @expresstechsupport

    Thanks to reply Kriti.
    When I’m creating new quiz the questions disappearing from the backend. I haven’t publish them to test on front end so far.
    About the existing quiz – the questions disappearing both on the front end and backend.

    The old quiz is working fine on my site right now because I did rollback the database from backup and hold making any changes. I didn’t have time to test on staging site yet.

    Hope it is now clear for you.
    Regards,
    Sebastian

    expresstechsupport

    (@expresstechsupport)

    Hi @appleandpear,

    Regarding the issue, questions not being shown on the frontend, we have recorded this as a bug and we will fix this in the next plugin update. Till then as a Workaround, open a quiz and click on ‘Gear’ button to open Page settings and then just click on “Save Page” button. The questions will then appear on the Front end.

    Please see my screen-cast.

    https://t1868024.p.clickup-attachments.com/t1868024/56ed1275-bb16-4823-bce4-697ff422ab81/Screen%20Recording%202021-03-11%20at%2011.04.23%20AM.mov?view=open

    Let me know if this resolves the issue or not.

    Regards,
    Kriti

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Questions Pages issue’ is closed to new replies.