• Resolved spletnasinergija

    (@spletnasinergija)


    Hello,

    Can you please fix the problem with quick edit count view? If you edit product in quick view and save it your count under views disapears until user refreshes the page. I don’t know if you are aware of this bug / problem but i hope you fix it. I am attaching my images (before and after). I have tested this on 5 different pages and always the same problem.

    Before image: https://prnt.sc/vX-Pe7GHKPCT

    After Image: https://prnt.sc/u4O1hKSehUwh

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Matthew

    (@mhdizmni)

    Hi @spletnasinergija,

    Thank you for bringing this to our attention.

    I have informed our team about this issue and we will apply a fix in an upcoming release.

    Thank you for your understanding and patience!

    Regards

    Plugin Support Matthew

    (@mhdizmni)

    Dear @spletnasinergija,

    I’m pleased to inform you that we have resolved the issue, and the fix will be included in the upcoming release of version 14.11.

    Stay tuned!

    Regards

    Thread Starter spletnasinergija

    (@spletnasinergija)

    Hello,

    No i don’t think you resolved the issue. Now it flips the value with the one behind it. And no matter what data it is, it will filp it with that one. You can see it on the images.

    Before image: https://prnt.sc/Um9lEFBHM-pJ

    After Image (1): https://prnt.sc/bNwvoiSV58hT

    After Image (2): https://prnt.sc/H78XRUeZGM2O

    Regards
    – Thomas

    Plugin Support Matthew

    (@mhdizmni)

    Dear @spletnasinergija,

    Please accept our apologies for the delayed response.

    I’m currently checking the matter and will get back to you as quickly as possible.

    Thank you for your patience!

    Regards

    Plugin Support Matthew

    (@mhdizmni)

    Dear @spletnasinergija,

    Thank you for bringing this to our attention, and we apologize for the oversight.

    Our team has been notified, and we are working on a resolution that will be included in an upcoming release.

    Thank you for your understanding and patience!

    Regards

    Plugin Support Matthew

    (@mhdizmni)

    Dear @spletnasinergija,

    I’m pleased to inform you that we have addressed the issue in our recent update, version 14.11.3.

    Could you please update WP Statistics and let us know if the issue has been resolved on your website?

    We look forward to your response!

    Regards,
    Matthew

    Thread Starter spletnasinergija

    (@spletnasinergija)

    Hello,

    Yes. For the moment the issue has been fixed and it is working as it should.

    Best Regards,
    – Thomas

    Plugin Support Matthew

    (@mhdizmni)

    We are glad to hear that!

    Should you need further assistance or have any questions, please don’t hesitate to reach out.

    Regards,
    Matthew

Viewing 8 replies - 1 through 8 (of 8 total)
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