Quick update: Working on a donor information not showing bug

Okay, I have a theory. For background, consider reading:

https://wpengine.com/2013/02/21/wordpress-transient-api/

Basically, Seamless Donations uses transients (a temporary WordPress data structure) to store transaction information before it jumps off the PayPal, and then retrieve that transaction information when returning from PayPal. From some of the logs I’ve looked at, it looks like that transaction information is disappearing or at least is not found.

According to the WPEngine article above, transient data doesn’t necessarily live for as long as the programmer specifies. On active servers using memcaching (which many shared hosting providers do, as well as many managed hosting providers who want fast sites), memory may get flushed more often, and down the drain goes the transients.

So I’m going to remove the transient API from Seamless Donations in 4.0.4. It’s just not worth the risk. I don’t know for sure that it will solve the problem we’re investigating, but it’s definitely a failure point we don’t need.

So, I’ll build 4.0.4 to use a more robust mechanism for transactions. If that doesn’t fix the weird data problems, then I’ll take another dive and look for something else.

Thanks for your patience,

–David

Thanks a lot for the update!

Thanks a lot for the update. Looking forward to the 4.0.4.

See https://www.ads-software.com/support/topic/new-404-beta-for-those-having-transaction-completion-issues for a beta download link.

–David

@wjstone @smuhamma Did the beta version fix your issues? I downloaded beta2 and I’m still having the issue

Nice plugin.

I also have the issue that sandbox donations are not showing.

Recently I had to develop another app for the PayPal API. The odd thing was that the Sandbox IPN request always returned “payment_status” => “Pending”, whereas the live API returned “payment_status” => “Completed”. Maybe that helps.

Paddelboot

Unfortunately for me, in the Beta 4.0.4, Sandbox transactions do not show up either in the backend, neither Donor nor Donations.

Looking forward to any updates.

Sorry about that. What’s the environment (including OS and, especially, browser) you’re working in? Thanks!

No reason to be sorry, it’s a great plugin and will be a major part of the charity project I am building.

OS: Ubuntu 14.04
Brower: Firefox 39.0

Do you want me to post a log?

Has anyone figured how to get the funds to show up on the Form? I have everything selected in the funds section but still no luck.
Astelcolls

The funds should show up on the form. That’s not related to this bug. Did you turn them on in the Form Options panel?

–David