Quirks, requests and suggested improvements.

Hello there,

Sorry for the delay in response.

Here is the answer to your questions:

# I don’t use the rich text editor, in the standard editor there is no option/menu to add template tags in emails (things like {{customer.firstname}} etc.) Can this be added, or all available tags be listed/documented somewhere?
– Here is the doc explaining all template fields: https://docs.google.com/document/d/1Kk133RuDRyRuHXuumBgkkFK0qS4aDz0W0YituHAt5Cc/

# When using {{cart.product.table}} the table has a 1px border around it. Can you add an option to change this? Maybe a few preset styles, like no border and only a border-bottom on the header row. Or no border at all. And a color option. Grey doesn’t suit everyone…
– We have provided a filter through which you can set the border, colors, height, a width of table & product image size.
Please refer to the same doc.

#Stats/recovered orders are not deleted once finished/lost/recovered.
A bunch of similar plugins deletes these after a while. Does your plugin do that? If so, after how many days?
– No, we haven’t provided such an option to delete orders as some users need it for a summary. If you want I will put forward your requirement to our concern development team.

# What does the webhook checkbox option do?
– It allows you to create a trigger such as notify the customer through external emails or send a message etc. with zapier webhooks.
Here is the article which explains the concept of Webhook: https://zapier.com/blog/what-are-webhooks/

#Maybe it’s better to replace that with the same method WooCommerce uses in its Reports. Then it’s consistent and more straightforward to use because it matches Woo reports better.
– Thank you for your suggestion. I will put forward your requirement to our concern development team.

#Stats periods, while useful, don’t seem to show much consistent info. Recovered % doesn’t seem to scale to the selected period. Lost orders show inconsistent numbers (probably related to the selected period)
– Can you provide more details about this issue, so we can take a closer look at this issue?

Thank You!

1. I’ll have a look.
2. Good ?? I’ll see if that does what I need/want.
3. Can you look into adding a optional “remove after 60 days” thing or something?
4. So not really relevant for most people? Perhaps add a little explanation to the dashboard so people know what it is/does.
5. Thanks, just take some inspirations from the WC > Reports section. It’s a basic but very useful UI.
6. In your dashboard, it says “last month”, but really it’s “last 30 days”. The 4 options there don’t really match reality which can be confusing.
Also clicking the various stats periods. The conversion rate keeps showing the global conversion rate. Not the % for the selected period.
Again, if you can look at that and take some inspirations from the WC > Reports sections that would be nice.

5 & 6. Improving the displaying of stats will make the plugin more useful because users can much more clearly/accurately see how much money they recover with it.

For your consideration ??

?Hello @adegans,
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?Thanks for the more details information.
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We will look into adding an option to remove orders as well as to improve the report section & will add this task to our development queue.

If it is compatible, we will introduce in our future updates.
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?Thank you for your valuable suggestion and beliving to us.
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