• Resolved sagar1033

    (@sagar1033)


    I have added shortcut of quiz but it is not showing on my website. Earlier it is working but suddenly stop showing. Please help

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @sagar1033

    As I check your website link the quiz is working properly. Please check the below-given screenshot for your reference.

    https://nimb.ws/n4ae39

    Let me know if you need more help.

    Regards,
    Sumit

    How did you resolve this? I’m having a similar issue with one of my sites. The quiz does not show at all. I created a second version of the quiz, and this one appears for 10-20 seconds and then disappears, and only the navigation buttons are visible.

    https://staging-atriskyouthprograms.kinsta.cloud/quiz/parenting-iq-test/

    I’ve followed all troubleshooting suggestions, and nothing has worked. I’m on day 6 of the problem. I have three other sites with the same quiz that works. My next choice is to start over with a different plugin, which is not what I want to do since I love the features and functionality of QSM. I’ve not been able to get any help from their support team.

    I hope you have the answers I seek.

    • This reply was modified 2 years, 4 months ago by omniben.

    Hi @omniben

    I did not do anything it is just a cache issue. Please clear the browser cache and then check.

    Regarding the other website issue, I request you to please check the console of the website and then follow the troubleshooting suggestions.

    Please check below-given video link for your reference. It seems that it is a server-side scripting issue please disable them and then check.

    https://app.usebubbles.com/sdyi3wb7rGRpuhp84nr3GB/untitled-bubble

    Let me know if you need more help.

    Regards,
    Sumit

Viewing 3 replies - 1 through 3 (of 3 total)
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