Quiz loads then disappears

  • Resolved lebailey06

    (@lebailey06)


    2 years, 7 months ago

    Hi there,

    When I go to the URL or preview, the quiz loads for a split second, then disappears. All quizzes I created have this error. The last time I checked them, about a week ago, they were working fine.

    I’m using version 7.3.14.

    I tried creating new quizzes, editing my quizzes, opening in different browsers. Each step results in the same error.

    Any tips on what to try to fix this bug?

    Thanks,
    Lauren

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Suffer with the same problem.
    Found that it depends of minification JS-files (I use WP-Optimize). Just I switch it off Quiz loads properly. It’s new in v.7.3.14

    Hi lebailey06,

    It is a bit hard to answer why you are experiencing this issue. The best advice I can give is the standard fault finding and fixes.
    I first advise you to clear the cache and cookies. You can also try to reset your permalinks and try again. The issue could also be due to a theme or plugin conflict

    Themes:
    As a test, switch to a default theme such as twenty-twenty and see if this fixes it.

    Plugins:
    If that doesn’t work, also deactivate all plugins apart from QSM and see if this fixes. if it does, re-enable one at a time to see which is causing the error. If you cannot do this to your site (say because it is live) then use the ‘troubleshooting’ features of this plugin to let you test without affecting other users

    https://en-gb.www.ads-software.com/plugins/health-check/

    Regards,
    Sumit

Viewing 2 replies - 1 through 2 (of 2 total)
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