Quiz passing score equal to passing grade issue

  • Resolved Yash Baldawa

    (@baldawayash15)


    3 years, 5 months ago

    Hey there,
    I recently installed your plugin and I set passing grade to be 100% for the quiz to be scored. So, when the user scores 100%, it tells us to re-take the quiz again and shows not passed. Not sure why is this happening now as earlier it was working smoothly. I have updated the plugin to the latest version.

    Thanks in advance!

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @baldawayash15,

    Thank you for getting in touch! Unfortunately, we can not recreate the issue in our testing environment [screenshot]. Please send your MasterStudy plugin version. Also, if it is possible, please, send a screen record of the quiz passing process and the result that you get.

    Thank you in advance!

    Kind regards

    Thread Starter Yash Baldawa

    (@baldawayash15)

    Hi @annasupport,
    I am using the Masterstudy plugin version 2.6.4 and here is the screenshot of the issue (https://prnt.sc/15injgn ). However it works when I set passing grade less than 100%. Not sure why it behaves such when I set passing grade to 100%. Also it only affects the first quiz of the course and not other quizzes. I also refreshed the course ratings but no luck, still the same issue. I also deleted the quiz and added again and still it gives the same issue. Please help in this regard.

    Thanks in advance!

    • This reply was modified 3 years, 5 months ago by Yash Baldawa.
    • This reply was modified 3 years, 5 months ago by Yash Baldawa.

    Hi @baldawayash15 !

    We are really sorry for the inconvenience you are facing. We tested this issue for several times on our sites but couldn’t replicate the same.
    Please try to re-install the plugin by deactivating it>deleting and then install it again. Also note that all your settings and data will be saved and won’t be deleted.

    Please inform if it helped!

    Best regards

    Thread Starter Yash Baldawa

    (@baldawayash15)

    Hi @dianastylemixthemes @annasupport,
    I re-installed the plugin and still it gives the same issue. I tested this again and came to know later that it is not a problem of first quiz. It gives issue when the quiz have 12 questions then the modal displays as not passed. I think there is some issue with some thing, though the calculation seems to be showing 100%. I am also trying to debug the plugin and found that in the quiz.js file, the JS object gives me passed key as false for this quiz. Please replicate this issue on your end and help in this regard.

    Thanks in advance!

    Plugin Support bobstylemixthemes

    (@bobstylemixthemes)

    Cheers!

    Thank you for giving us the tips for detecting the issue. With the help of your instructions, we were able to recreate an identical situation and faced the same problem. It seems that the retake issue is related if the quiz has only twelve questions.

    We handed this case over to our developers. We will fix this point in the near future updates.

    Sorry for the inconvenience and thank you for your patience.

    Best wishes,

Viewing 5 replies - 1 through 5 (of 5 total)
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