Quizzes /Surveys list is empty

  • Hi!
    Thank you for this great plugin.
    I face a strange situation.

    I have created a survey. Added questions. All good.
    I can access from the frontend the survey and all the questions and answers are visible. All good.

    BUT
    When from the admin I go to QSM -> Quizzes/Surveys, I can see the survey title and click on it.
    But then, NO QUESTIONS are visible!!!

    WP version: 5.6
    PHP version: 7.2.x

    Thank you in advance

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Ilias Antonopoulos

    (@elias69)

    Hi again!

    I logged out and reconnected to admin 12 hours later.
    Questions in the selected survey were visible now.

    BUT
    When I returned a little bit later the questions list was empty again.
    For a moment I could see the rotating icon.
    Logged out.
    Cleared cache.
    Cleared session cookies.
    Reconnect as admin.
    No success… The questions list is empty.

    I noticed the following message in Chrome’s dev console:

    qsm-admin-question.js?ver=7.1.11:304 Uncaught TypeError: Cannot read property ‘get’ of undefined
    at Object.addQuestionToPage (qsm-admin-question.js?ver=7.1.11:304)
    at loadSuccess (qsm-admin-question.js?ver=7.1.11:199)
    at Object.i.success (backbone.min.js?ver=1.4.0:2)
    at c (jquery.min.js?ver=3.5.1:2)
    at Object.fireWith [as resolveWith] (jquery.min.js?ver=3.5.1:2)
    at l (jquery.min.js?ver=3.5.1:2)
    at XMLHttpRequest.<anonymous> (jquery.min.js?ver=3.5.1:2)

    Thank you!

    Hi @elias69,

    It is difficult to say why you are experiencing this issue at your end. So kindly share the issue at here as well https://quizandsurveymaster.com/contact-support/ for further investigation and provide you with the required solution.

    Kind regards,
    Kriti

    Thread Starter Ilias Antonopoulos

    (@elias69)

    Hi Kriti,

    Thank you for your reply!

    I understand that this is not a normal issue that can be easily tracked down.

    Meanwhile, as I was in a hurry, I found a solution to publish my survey oustide of WordPress ecosystem.

    Giving the opportunity, I need to say how much I admire all your efforts to provide such a great piece of software for WordPress.

    Thank you,
    Ilias Antonopoulos

    Thank you @elias69,

    Kind regards,
    Kriti

Viewing 4 replies - 1 through 4 (of 4 total)
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