Quote button not showing on product page

  • jmac116

    (@jmac116)


    9 months ago

    Hi. The add to quote button shows on the shop page but on the single product page.

    I’m using Divi and a Product page template.

    If there’s a shortcode for the button, I can add it to the product page template. If not, what other solution is there?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ELEXtensions

    (@elextensions)


    Hello jmac116(@jmac116),

    Thank you for reaching out to us.

    We have conducted tests with the Divi theme and did not encounter any issues. Since the problem is not replicable on our end, it’s possible that there may be a conflict with another plugin on your site. We recommend performing compatibility checks by switching themes and deactivating other plugins. If the issue resolves after this process, it is likely caused by a conflict with one of the other plugins or themes. You can identify the problematic plugin by reactivating them one by one.

    We look forward to your response.

    Thread Starter jmac116

    (@jmac116)

    I tried the above.

    Can I give you access to the website and you have a look what the issue could be? I’m stuck!

    Thread Starter jmac116

    (@jmac116)

    I deactivated the other plugins, but the button still didn’t show.
    When I switch themes, the button does show…
    I’m not sure where to go from there… I need to use Divi and your plugin together.

    Plugin Author ELEXtensions

    (@elextensions)

    Hello @jmac116 ,

    It appears there is a theme compatibility conflict affecting the visibility of the quote button on product pages. I recommend contacting the theme support team for some insights in resolving this issue.

    Please don’t hesitate to reach out to us if you need any further assistance.

Viewing 4 replies - 1 through 4 (of 4 total)
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