Quote Status & Payment Method Issue

  • After receiving a quote request, I click the “view and edit this order” link that appears in my email. I used to be able to change the payment method of the order but that option no longer pops up. When I send the quote/invoice to the customer, the payment method is set to “request a quote” and they are unable to pay for the invoice. In addition, after the customer clicks the “Pay for order” link in their email, the quote/invoice does not show any prices at all.

    Any assistance in resolving this would be greatly appreciated.

Viewing 1 replies (of 1 total)
  • Plugin Author pinal.shah

    (@pinalshah)

    Hi @lolomawhinney,

    Can you kindly let me know the WordPress, WooCommerce and Quotes plugin versions currently active on the site?

    Also, does the store support only online payment methods such as Paypal and Stripe or are offline payment methods such as COD active as well?

    I’ll try to replicate the issue at my end and send you an update soon.

    Thanks,

    Pinal

Viewing 1 replies (of 1 total)
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