Rackspace and WordPress

  • A former boss uses Rackspace for hosting her clients (dedicated server). I am trying to troubleshoot the problems for her. Not one WP user, including the original Admin can upload images or other media. The error message is always that the folder is not writable. Permissions are set to 755 for the wp-content folder, and I have also checked to see what they are on the other directories within it. The only way for the client to upload images, etc. is to set the folder to 777, and that’s really not acceptable.

    This is the information I received from Rackspace:

    *********
    Essentially, when a directory is set to “755”, then only the user that owns the directory (in the case of the wp-content folder under the thedomaininquestion.com domain on your server, the user **********) has permissions to “write”, or create files, modify files, and remove files, from this directory. Members of the “group” and members of “other” (meaning everyone else on the planet) can enter the directory and read the contents of the directory.
    *********

    Does anyone has any suggestions? Or recommendations.

    TIA.
    Chris

Viewing 1 replies (of 1 total)
  • Drew

    (@drewrockshard)

    Chris,

    They basically gave you the answer you were looking for. Try changing the folders permissions to 775. Also check the user and group permissions. 755 means that the owner can read, write, and execute the file, but the group that it is assigned to can only only read and execute it, and anyone else can do the same (read and execute). If you change it to 775, then the owner and the group can read/write/execute and the webgroup might be the one trying to write to the directory, I don’t know your setup, so I can’t say for sure.

    Best of luck!

Viewing 1 replies (of 1 total)
  • The topic ‘Rackspace and WordPress’ is closed to new replies.