Radio Buttons – Hubspot error

  • Resolved pitbullts

    (@pitbullts)


    4 weeks, 1 day ago

    Hello, I have a problem with Hubspot and the Form When I use both selectors and radio buttons, it does not send information to Hubspot, it does not generate the contact or the ticket If I remove the selectors or radiobuttons it works correctly In the logs of both WP and WebServer I did not see relevant information about it. I even have debug activated

    The site is using the latest version of WordPress and plugin (1.36.2)

    php info

    PHP SAPI cgi-fcgi

    PHP max input variables 1000

    PHP 180 time limit

    PHP memory limit 1024M

    Maximum entry time 60

    Maximum file upload size 128M

    PHP post max size 512M

    Also added to the post that I have tried disconnecting and reconnecting the Hubspot integration several times

    2nd Update:
    Investigating a little more, I noticed that the information is not sended correctly to Hubspot because”Property values ??were not valid” However, I think I have the custom fields created correctly

    3r Update and Close:

    Closing Thread I was able to solve it, Necessary was: Create custom fields in hubspot with a single selectable button The fields, both in their private and public values, must be the same as they are in Forminator They must not have “-” or special characters.

    ícono de validado por la comunidad

    • This topic was modified 4 weeks, 1 day ago by pitbullts. Reason: Updating with more info
    • This topic was modified 4 weeks, 1 day ago by pitbullts. Reason: 2dn update
    • This topic was modified 4 weeks, 1 day ago by pitbullts.
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