Random doesn’t work

  • Resolved emanuelziegler85

    (@emanuelziegler85)


    6 years, 1 month ago

    I’m creating a new website and have been using this plugin for 6 weeks. Unfortunately, the random function does not work. On the start page, 3 testimonials are randomly displayed. Overall, I have created 33 testimonials. Nevertheless, almost always only the same 4-8 testimonials are displayed on the start page. Most testimonials are never displayed (!). Unfortunately, it also happens that two identical testimonials appear randomly. This should almost never happen with a total of 33 testimonials. Will this random bug be fixed?
    Many Thanks!

    You can view the site in development if you make an entry in your HOSTS file: 159.69.22.245

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Ristretto Apps

    (@handsomeapps)

    Hi thanks for letting us know, we will look into this!

    Hi @handsomeapps – I have exactly the same problem, https://www.ebiss.co.uk/testimonials
    The same few testimonials keep displaying but there are more than these few created.

    If random isn;t working, how do I just get it to display a list sorted by most recent testimonials first?

    PLease could someone help me?

    • This reply was modified 5 years, 8 months ago by natal13.
    Plugin Author Ristretto Apps

    (@handsomeapps)

    Hi thanks for the note on this. That’s strange as I thought we already put out a fix for this issue. We’ll take another look.

    Thanks!

    We have upgraded to Pro to try and fix this and just ghet a list showing but cannot figure out what I need to change. Please could you point me to some instructions on how to do this? Can I manually dictate what order the testimonials appear? Thanks

    @handsomapps
    Don’t worry – I have figured this one out now and have them just as a list in the order I want them…. however, I now need help resizing the preview images (we have used customer logos) and they look fine when you click into the individual testimonials (I have them set to small) , but the preview page makes them much larger and loses definition – can I default the preview images to small as well?

    https://www.ebiss.co.uk/testimonials

    Plugin Author Ristretto Apps

    (@handsomeapps)

    Hi there,

    Thanks for your messages, but please reach out to us at: https://ristrettoapps.com/contact/

    As we are not allowed to support commercial plugins on this forum.

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Random doesn’t work’ is closed to new replies.