Random Images Not Appearing

  • Hi,

    This plugin is so incredibly slick and versatile, it’s amazing. We just installed it for the first time so we’re still exploring what it can do. We’re actually considering upgrading to Pro, but we do have one question.

    We currently have a main IG feed at the bottom of our home page. Even though we have the setting checked to show random images, they always show only the same static most recent six images. Is this an option that’s only available in the pro version? If not, any ideas what might be wrong?

    Thanks!

    Carrie

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey Carrie,

    Glad you like the plugin so much! Currently the random sorting only selects from whatever number of posts you set for the “number of posts” setting. We have a workaround for this here: https://smashballoon.com/random-sorting-doesnt-work-when-only-displaying-a-few-photos/

    Otherwise the “Pro” version will always randomize from the latest 33 posts. We will eventually have the “Free” version work this way as well.

    Let me know if you have any more questions!

    – Craig

    Thread Starter Two Small Potatoes

    (@carpebean)

    Hi Craig,

    Thanks for the super fast response! Now that you’ve explained it, I see exactly what you mean. The images are definitely displayed randomly. I just didn’t notice because my most recent 6 images on display happen to all be snowy Alps pics which are really similar.

    I followed the link you provided and then followed the directions to insert the correct coding. Unfortunately I couldn’t get it to work. Once I set it to 33 images in Customize –> Layout, it showed 33 images on both my homepage footer (instead of 6) or my sidebar widget (instead of 9). Are there any known themes, plugins, etc that are known to maybe conflict with this coding? I’m not super savvy with this, but I’m pretty sure I followed the directions correctly.

    Even if I can’t get it to work, though, I love the plugin! I’ll wait patiently for this feature to be available with the Pro version, or I’ll upgrade.

    Thanks for your help,

    Carrie @ Two Small Potatoes

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    This thread has been quiet for awhile. I’m going to mark it as resolved but please let me know if you need anymore help!

    – Craig

    Thread Starter Two Small Potatoes

    (@carpebean)

    Hey Craig,

    Thanks for following up on this.

    Ironically, I just started playing with the plugin coding again today after leaving it for the last couple weeks. I went over the instructions for the workaround you sent over and over and finally it just worked.

    Now I have a full width IG feed across the bottom of my site with 6 images pulling randomly from the most recent 33. I also have a 3 column sidebar widget showing 9 images from the most recent 33. Can’t believe it worked! Yes, this issue is definitely resolved, and then some.

    Thank you again so much for your help. This is an awesome plugin. ??

    Carrie @ Two Small Potatoes

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    No problem! Glad you could get it working just like you were hoping! Let me know if you ever need anything else.

    – Craig

Viewing 5 replies - 1 through 5 (of 5 total)
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