Random invalid request

  • Resolved bestoffitpack

    (@bestoffitpack)


    2 years, 9 months ago

    Hi there, i have two questions.

    – The first :`Randomly, some of my clients receive an error message when they create their account after the order “Error! invalid request….ID…etc..”

    I haven’t enabled Enable Auto Login After Registration and I’m redirecting to a URL after creating the account but sometimes randomlu it gives this error and I don’t see where it’s coming from. Do you have a lead?

    – My second question is, how to access this error page to modify the text because, I cannot find it in the pages of my site.

    Thank you and congratulations again for this great plugin!`tH

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    when they create their account after the order “Error! invalid request….ID…etc..”

    Can you type the exact error message they receive?

    Do you have a cache plugin installed in your site?

    Regards.

    Thread Starter bestoffitpack

    (@bestoffitpack)

    Hi boss ! Thanks for answer.

    Yes, i will translate it from french (https://ibb.co/dMp8hnq) :

    ”

    REGISTRATION

Error ! Invalid request. Cannot find a match for the given security code and user ID.
The free subscription formula is deactivated on this site. Please make payment from subscribe page to purchase premium subscription
You will receive a unique link by email after payment. You will be able to use this link to complete premium subscription registration.

    ”

    I also specify that the creation of the account works but that the error message appears.

    My cache plugin is WP Fastest Cache.

    –Note– : If it is also possible to know where I can change this error message to rewrite it I would like to thank you

    Thanks ??

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, that error is displaying because you don’t have the free membership level set up in your settings. Please read the following documentation to learn more.

    https://simple-membership-plugin.com/offer-customers-free-membership/

    –Note– : If it is also possible to know where I can change this error message to rewrite it I would like to thank you

    If you set up the free membership level, you will not see that error message again. So there is no need to edit the error message.

    Let me know if the above helps you.

    Thank you.

    • This reply was modified 2 years, 9 months ago by mbrsolution.
    Thread Starter bestoffitpack

    (@bestoffitpack)

    Ok thank you. Just to be sure to understand correctly, if I set it will not change the rest of the configuration?

    Because the accounts are paying and the error seems happening randomly. When ordering (I bought the Woocommerce plugin), the customer receives an email to create his account and then accesses his product. And the problem occurs randomly because, all subscriptions are the same.

    I will follow your instructions but just to be sure ??

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, what you can do is enable debug mode. Next time this happens, check the log file. However if you set up the settings correctly you should not have a problem. Make sure you follow the instructions in the documentation above.

    The following documentation also explains the registration process. This can also help you understand how members register in your site using our plugin.

    https://simple-membership-plugin.com/membership-registration-process-overview/

    Let me know if the above helps you as well.

    Kind regards.

    Thread Starter bestoffitpack

    (@bestoffitpack)

    Ok i will do this and i’ll keep you informed thanks again ??

    Just : sorry but for my question, it is possible to change the error message or not ? To rewrite-it ?

    Thanks

    • This reply was modified 2 years, 9 months ago by bestoffitpack.
    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, as far as I know that message cannot be edited from the plugins admin panel. I have submitted a message to the developers to investigate further your request.

    Thank you.

    Plugin Author wp.insider

    (@wpinsider-1)

    The message that you posted looks to have been customized already via the language translation file. Our plugin actually doesn’t output that exact message that you pointed out. You may have customized it yourself or maybe a developer you hired in the past customized it.

    You can edit that text by creating a local translation file for your site. The following page has more details on how you can do a translation:
    https://simple-membership-plugin.com/translate-simple-membership-plugin/

    Caching will be an issue that can contribute to abnormal behavior. I have explained the reason below:

    The membership functionality needs a dynamic page being shown to the members. A cached page simply shows a static cached page (our plugin doesn’t get a chance to apply the conditions to that page). When a cached page is being shown, the user is not actually being shown a page which can read the login status of the user then show/hide the page’s content accordingly. That’s what causes the issue with membership type setup because membership type site is not the same as a blog type site. Caching is normally fine with a Blog type site where there is no need to show content based on a member’s login status.

    Since you mentioned that you are using the WP Fastest Cache, try to do the following:
    https://simple-membership-plugin.com/wp-fastest-cache-compatibility-for-simple-membership/

    Thread Starter bestoffitpack

    (@bestoffitpack)

    Hi there, thanks. Unfortunately for Wp Faster Cache settings that was already done few years ago ??

    Question : do you think an chrome extension like “dashlane” can trigger this problem when the account is create ?

    For the message I never touched it or another developer, the French translation is the one provided with the plugin. But i use google to translate again and show you so i think the result is not perfect ^^

    However, thank you for the idea of ??going directly to translate the message, I use loco translate and I found the corresponding line: https://ibb.co/VJB3TdH

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Random invalid request’ is closed to new replies.