Random products appearing at checkout

  • Resolved marthast

    (@marthast)


    6 years, 4 months ago

    This client website only has one product (mattress, 29.99) but a random old version of the product (mattress 24.99) keeps getting added at checkout, does;t appear in basket or at checkout but only at order confirmation stage and in emails. Customer is charged correct amount ￡29.99. Does;t appear to happen with first order just subsequent ones. Have tried disabling all plugins, caching, optimising database, can’t find the rogue product in the database. Anyone else had this and found a fix? Have been poking around for hours on this. Help!!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • URL Returning Coming Soon

    Try to clear Transients and see if it resolve the issue

    Woocommerce > Tools > Clear Transients, Orphaned Variations

    Thread Starter marthast

    (@marthast)

    Thanks, this s now resolved (only by starting afresh with a new WordPress and database install) so I am guessing it was a corrupt database.

    Plugin Support Steve E.a11n

    (@woosteve)

    Automattic Happiness Engineer

    Thanks for the followup on your issue. I’m glad you were able to resolve it.

    I’ll go ahead and mark this thread as resolved, but please don’t hesitate to start a new thread if you have any further questions.

Viewing 3 replies - 1 through 3 (of 3 total)
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