Random testimonials never show up

  • Resolved lefonk

    (@lefonk)


    5 years ago

    Hello,
    my client is reporting that randomly (apparently when using Mac and Safari) some testimonials never seem to get recorded in the database, although upon successful submiting.
    I wonder if anyone has the same or have heard about such issue?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Miha

    (@mplusb)

    Hello @lefonk,

    Thank you for letting us know!
    We just left a test testimonial from a Mac.
    Did you get it? It’s under the name: George ST

    Thank you,
    Mihaela

    Thread Starter lefonk

    (@lefonk)

    Hello,
    thanks for the test.
    Yes it’s there.
    As i said it appears to be a random issue.
    And i never managed to reproduce it myself ??

    Miha

    (@mplusb)

    Hello @lefonk,

    Thank you for letting me know.
    As much as I would love to help without being able to reproduce it we cannot say what might be causing it.
    If you tried to reproduce it as well without luck maybe it was a something temporary.

    Or you can ask your client to try to enter testimonials using incognito maybe there is something installed on his browser that interferes.

    This does not seem to be an issue from the plugin so I will go ahead and mark it as resolved. Thank you for understanding.

    Warmly,
    Mihaela

Viewing 3 replies - 1 through 3 (of 3 total)
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