• Resolved thecriticalcoach

    (@thecriticalcoach)


    After installing your plugin I started getting text (“/*” and “/*]]>*//*/*]]>*/”) inserted above and below my product’s image whenever a variation is selected. I tried deactivating your plugin, which removed the annoying text, but it doesn’t really deactivate the plugin. The variation galleries still remain on the page.

    How can I stop that text from appearing? If I can’t stop it from appearing, how can I fully remove your plugin?

    The page I need help with: [log in to see the link]

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  • Thread Starter thecriticalcoach

    (@thecriticalcoach)

    I’ve had to pull the above link so that my shop can go live. Examples of the error are below.

    View post on imgur.com

    View post on imgur.com

    pluginswoo

    (@pluginswoo)

    @thecriticalcoach

    Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

    => Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

    => See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

    Looking forward to hearing from you soon.

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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