• Hi, this is a recurring issue with Rank Math pro plugin. It will not let me save any work on an elementor pro page. I lost hours of work. I completely removed rank math from several sites because of this. Today, I logged into one where it is still active and saw that there was an update purported to resolve this issue. I can confirm it DOES NOT resolve the issue. I STILL, after updating to latest version of Elementor and Rank Math, CANNOT save any work on an Elementor page while Rank Math is active.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @writesync,
    ?
    Thank you so much for getting in touch.
    ?
    The recent update is for a minor glitch in the Elementor’s update button which doesn’t involved saving issues.
    ?
    Please follow this guide to address your issue instead:?https://rankmath.com/kb/meta-data-not-saving/
    ?
    Let us know how that goes.
    ?

    did you even read or understand the issue?! The issue is not meta SEO crap, but Elementor pages not being able to save edits to the design and content of the page while Rank Math is active. You are definitely aware of this issue, so I don’t know why you would come on here and act like I’m talking about something related to meta info. It’s the Elementor page itself that don’t save while your plugin is active.

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @writesync,
    ?
    The latest update has fixed the issue with Elementor.?https://rankmath.com/changelog/free/
    ?
    Please make sure that you have the latest version of both Free and PRO plugins. If the issue persists, please follow this guide to open a topic in our forum and get in touch with our developers so they can investigate this further:?https://www.ads-software.com/support/topic/attention-read-this-before-posting/
    ?
    Looking forward to helping you.

    @rankmathsupport again, the issue is not resolved. It’s partially resolved, NOT 100% resolved. Now, with the “fixed” version, when you edit an Elementor page and click update, the changes do reflect on the front end, but the update button never changes to the saved state; and when you go to close out of the page, you get the warning from the browser that your changes may not be saved. So, again, the content now updates, which is a start, but the button never enters the saved state and you get a warning when you try to exit the page. So obviously something is still wrong.

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @writesync,
    ?
    We can confirm that some sites are still facing the issue. We have fixed this internally and will soon release an update. Please email us on [email protected]?so our developers can apply the patch on your site or you can wait for a beta update with a fix for this.?https://rankmath.com/changelog/
    ?
    Looking forward to helping you.

    Hello Rank Math.

    Thank you for acknowledging that the fix partially but did not completely work. We are still updating websites we manage but while we found it worked on some sites, it did not on others. As of yet we have not found a “pattern” as to why but we assume from your remarks you have determined the reason. So we look forward to the next update.

    Is there a timeframe for when v1.0.221 will be released?

    Thank you.

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @writesync and @maxcom,

    Thank you for your patience. 

    We released a quick Beta update with a fix for this issue. Please enable the Beta update by following this: https://rankmath.com/kb/version-control/#beta-updates

    If you are unable to see an update, please clear Rank Math’s transients from: WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients

    Please clear the caches, server, and WordPress after updating. You can disable the Beta updates once you update to the latest version and if the issue is fixed.

    We are here to assist. Thank you.

    Same issue. Tried all suggestions above and the only thing that works is deactivating RankMath/RankMath Pro and then saving the page updates.

    RankMath Version 1.0.226

    RankMathPro Version 3.0.69

    • This reply was modified 2 months, 2 weeks ago by e dev.
    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @efishinsea,
    ?
    Thank you for contacting Rank Math support.
    ?
    Since you are using the latest version of our plugins, your issue must be related to something else. Please navigate to?WP Dashboard > Rank Math SEO > Status & Tools > System Status > Copy System Info to Clipboard?and share it with us so we can assist you further.
    ?
    Looking forward to helping you.

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    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @efishinsea,

    Please get in touch with your host and ask them to increase the PHP values.

    PHP Memory Limit: 1024M
    Max input time: 150
    PHP time limit: 120
    PHP max input variables: 1000

    If the issue persists, please use the following guide to get in touch with our development team so they can investigate this further: https://www.ads-software.com/support/topic/attention-read-this-before-posting/

    Looking forward to helping you.

Viewing 11 replies - 1 through 11 (of 11 total)
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