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Resolved Satinder Singh
(@satindersingh)

2 years, 3 months ago
Elementor editor is not loading or showing 500 error if Rank Math plugin is active.

Currently I only have these plugins active:-
```
Rank Math SEO - V 1.0.94
Elementor - V 3.7.0
Elementor Pro - V 3.7.3
```
Beside this I’m using Hello Elementor theme.

– It works fine if I deactivate Rank Math SEO.
– It is also not working if I deactivate Elementor Pro and only activate Rank Math and Elementor free version.

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support Rank Math Support
(@rankmathteam)

2 years, 3 months ago

Hello @satindersingh,

Thank you for contacting the support, and we regret the inconvenience caused.

We tested on our end but were unable to replicate the issue.

As 5xx are server errors, can you please share the error logs with us? Having the error log would help us determine what is causing the issue on the website.

You can follow this guide to enable debugging in WordPress
https://www.ads-software.com/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

Looking forward to helping you.

Thread Starter Satinder Singh
(@satindersingh)

2 years, 3 months ago

Got it, it was a conflict with child theme code. Thanks for your time, you can close this topic now.

Plugin Support Rank Math Support
(@rankmathteam)

2 years, 3 months ago

Hello @satindersingh,

We’re glad that you were able to find the conflict.

Please feel free to open a new support topic if you require any further assistance.

If it isn’t too much to ask for – would you mind leaving us a review here?
https://www.ads-software.com/support/plugin/seo-by-rank-math/reviews/#new-post

It only takes a couple of minutes but helps us tremendously.

It would mean so much to us and would go a really long way.

Thank you.??

3ring
(@3ring)

2 years, 1 month ago

Hello @satindersingh, would you mind stating what the conflict was in your child theme? I cant seem to find anything in mine and I’m having the same problem.
Thank you.

Plugin Support Rank Math Support
(@rankmathteam)

2 years, 1 month ago

Hello @3ring,

Can you please confirm if the issue persists on your site even when only Rank Math, Elementor, and a default theme like Twenty Twenty are enabled?

Looking forward to helping you. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Rank Math Issue With Elementor Latest Version 3.7.0’ is closed to new replies.