Rank Math SEO Broke my Layout

  • Resolved vargolino

    (@vargolino)


    5 years ago

    Hi,

    I’ve been using rank math for a while, and i think is the best SEO i’ve worked so far, but recently, we descovered that our mobile version of our website isnt working anymore (if you try, you’ll see a desktop version on the mobile), and if we deactivate the Rank Math, its the only plugin that makes my entire website lose the CSS configuration. So, i believe that the plugin changed some configuration on my website.

    Can someone help me to confirm this suspicions about it?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Rank Math SEO

    (@rankmath)

    Hello @vargolino

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Rank Math does not interact with the website’s design.

    Assuming you are using the latest version of all the plugins and the themes, it seems like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let me know if you find the culprit.

    Looking forward to helping you.

    Plugin Author Rank Math SEO

    (@rankmath)

    Hello,

    Assuming you are using the latest version of the plugin, and the issue’s resolved. We are closing this topic.

    If that is not the case, please feel free to open a new support topic or reply to this one. We are here to help.

    Thank you.

    Thread Starter vargolino

    (@vargolino)

    Hello,

    We checked our website, we ran a diagnostic tool, deactivated all plugins and reactivated one by one and all points to Rank Math being the cause of the issue.

    If I deactivate Rank Math, my theme loses it’s design (probably CSS related) and everything looks broken. To fix that, all I need to do is reactivate Rank Math.

    We used to use another SEO plugin before, one that in theory was fully compatible with our theme. But we realized that it’s results weren’t the best and then we made the switch to Rank Math. At first all was good, we started to receive more and more visitors, the plugin really seemed to be helping. But now we realized that after installing Rank Math our website’s mobile version does not load anymore.

    If you try to visit https://playreplay.com.br on a mobile device you’ll see that it is loading the desktop version when it actually should be responsive and adapt itself to the smaller screen. What is very curious about that is that if we open our website on a desktop browser and change its size the theme’s responsiveness works just fine.

    We really do want to keep using Rank Math as it really seems to be the best SEO plugin we ever used at our website but not being mobile friendly might be hurting our SEO rank.

    What should we do?

    Plugin Author Rank Math SEO

    (@rankmath)

    Hello @vargolino

    Can you please tell us which theme are you using and if it’s free, then we could try and debug the issue, otherwise, you would need to ask the theme developer to look into it?

    Looking forward to helping you. Thank you.

    Thread Starter vargolino

    (@vargolino)

    Hello @rankmath

    The theme we are using is called PenNews. We are not using the demo version, we bought a license for it’s full version.

    Link to the theme: https://themeforest.net/item/pennew-multiconcept-newsmagazine-amp-wordpress-theme/20822517

    We’re gonna try to talk to the theme’s developers and will let you know their response once they reply.

    In the meantime, can you please leave the topic opened? Thanks.

    Plugin Author Rank Math SEO

    (@rankmath)

    Hello @vargolino

    Sure. Please let us know once you hear from them.

    Take care!

    Plugin Author Rank Math SEO

    (@rankmath)

    Hello,

    Hope you are doing well while reading this.

    We are closing this topic for now and if you need any further assistance, please feel free to open a new support topic or reply to this one and we would be more than happy to assist.

    Thank you and take care!

Viewing 7 replies - 1 through 7 (of 7 total)
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