RankMath and Elementor Crash

  • Resolved snisty

    (@snisty)


    1 year, 2 months ago

    1. When I create a page with a specific URL through Elementor, the editor does not load. (500 Error)
    2. For the user, it loads the previous page that has already been deleted.
    3. If I disable “RankMath”, it works fine.
    4. I found the same issue, but there was no solution.
    5. I tried deleting cash/temp data from Rank Math, WP, and Elementor.
Viewing 1 replies (of 1 total)
  • Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @snisty,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/embed/FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please record a video screencast using a tool like Loom showing the issues and share it with us so we can check this further.

    Looking forward to helping you.

Viewing 1 replies (of 1 total)
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