RankMath is not showing in editor request debug

  • Resolved starpainttech

    (@starpainttech)


    1 month, 3 weeks ago

    I was asked to recreate this topic from https://www.ads-software.com/support/topic/not-showing-in-editor/

    products and pages there is a rank math bar at the bottom and click the far right arrow up, nothing displays (screenshot is orig. topic)

    Before recreating this, i changed themes to default wordpress again, reinstalled wordpress core files, and only used woocommerce and rank math plugins

    This is hosted on the same server, it is a backup of our original site which worked with all required and necessary plugins , just different domain however i spent hours also migrating to a free host to test and rankmath shows up fine, with most plugins disabled

    it is taking time to get this resolved, we moved original site to a online shop and i need the old SEO data to make it quicker, now I spend unnecessary time recreating seo

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @starpainttech,
    ?
    Thank you for contacting Rank Math support.
    ?
    Please try using a different browser or incognito mode. If the meta box works fine, then clear the browser’s cache to fix the issue. If the issue persists in a different browser, navigate to?WP Dashboard > Rank Math SEO > Status & Tools > System Status > Copy System Info to Clipboard?and share it with us so we can assist you further.
    ?
    Looking forward to helping you.

    Thread Starter starpainttech

    (@starpainttech)

    ` rank-math

    version: 1.0.235
    database_version: 1
    plugin_plan: Free
    0: undefined
    1: undefined
    2: undefined
    active_modules: link-counter, analytics, seo-analysis, sitemap, rich-snippet, woocommerce, content-ai, instant-indexing, role-manager, local-seo, 404-monitor, redirections, image-seo
    refresh_token: Token exists
    permissions:
    Search Console: Not Given
    rank_math_404_logs: 1,008 KB
    rank_math_redirections: 288 KB
    rank_math_redirections_cache: 192 KB
    rank_math_internal_links: 880 KB
    rank_math_internal_meta: 48 KB
    rank_math_analytics_gsc: 80 KB
    rank_math_analytics_objects: 80 KB
    rank_math_analytics_inspections: 128 KB wp-core

    version: 6.7.1
    site_language: en_US
    user_language: en_US
    timezone: Europe/Berlin
    permalink: /%postname%/
    https_status: false
    multisite: false
    user_registration: 0
    blog_public: 0
    default_comment_status: undefined
    environment_type: production
    user_count: 12
    dotorg_communication: true wp-active-theme

    name: Nex Child (nex-child)
    version: undefined
    author: VamTam
    author_website: https://vamtam.com
    parent_theme: Nex (nex)
    theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, rank-math-breadcrumbs, automatic-feed-links, html5, post-formats, title-tag, custom-logo, align-wide, editor-styles, responsive-embeds, vamtam-ajax-siblings, vamtam-page-title-style, vamtam-tribe-events, vamtam-scroll-pinning, customize-selective-refresh-widgets, fl-theme-builder-headers, fl-theme-builder-footers, woocommerce, menus, widgets, editor-style
    theme_path: /homepages/7/d910967214/htdocs/test.starpaintde-starpaintoutlet/wp-content/themes/nex-child
    auto_update: Disabled wp-parent-theme

    name: Nex (nex)
    version: 14.6
    author: VamTam
    author_website: https://vamtam.com
    theme_path: /homepages/7/d910967214/htdocs/test.starpaintde-starpaintoutlet/wp-content/themes/nex
    auto_update: Disabled wp-mu-plugins (1)

    BPS MU Tools: version: 9.0, author: AITpro wp-plugins-active (4)

    BulletProof Security: version: 6.9, author: AITpro Website Security, Auto-updates enabled
    Rank Math SEO: version: 1.0.235, author: Rank Math SEO (latest version: 1.0.236), Auto-updates enabled
    UpdraftPlus - Backup/Restore: version: 1.25.1, author: TeamUpdraft, DavidAnderson, Auto-updates enabled
    WooCommerce: version: 9.5.2, author: Automattic, Auto-updates enabled wp-server

    server_architecture: Linux 4.4.400-icpu-101 x86_64
    httpd_software: Apache
    php_version: 8.2.27 64bit
    php_sapi: cgi-fcgi
    max_input_variables: 5000
    time_limit: 50000
    memory_limit: -1
    max_input_time: -1
    upload_max_filesize: 64M
    php_post_max_size: 64M
    curl_version: 7.74.0 OpenSSL/1.1.1w
    suhosin: false
    imagick_availability: false
    pretty_permalinks: true
    htaccess_extra_rules: true
    current: 2025-01-15T14:39:58+00:00
    utc-time: Wednesday, 15-Jan-25 14:39:58 UTC
    server-time: 2025-01-15T15:39:56+01:00 wp-database

    extension: mysqli
    server_version: 10.11.7-MariaDB-log
    client_version: mysqlnd 8.2.27
    max_allowed_packet: 67108864
    max_connections: 3000 wp-constants

    WP_HOME: https://test.starpaint-outlet.de
    WP_SITEURL: https://test.starpaint-outlet.de
    WP_CONTENT_DIR: /homepages/7/d910967214/htdocs/test.starpaintde-starpaintoutlet/wp-content
    WP_PLUGIN_DIR: /homepages/7/d910967214/htdocs/test.starpaintde-starpaintoutlet/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: -1
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: undefined
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8mb4
    DB_COLLATE: undefined wp-filesystem

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    fonts: not writable
    mu-plugins: writable
    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @starpainttech,
    ?
    If the issue is present even when using a different browser, please follow the steps mentioned in the following thread to get int touch with our development team so they can take a closer look:?https://www.ads-software.com/support/topic/attention-read-this-before-posting/
    ?
    Looking forward to helping you.

Viewing 3 replies - 1 through 3 (of 3 total)
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