Rate Calacultor EDD Not working

  • Resolved vmpetsmart

    (@vmpetsmart)


    2 years, 6 months ago

    Hi, I have installed and integrated the plugin as per instructions given by shiprocket. Since Checking with pincode on product page, it shows not serviceable. All things like product dimension, Weight, Pickup address are correctly set. Then why it is not functioning?

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  • Plugin Author Shiprocket

    (@shiprocket)

    @vmpetsmart `Please crosscheck the following points for the resolution:

    1. Minimum one Pickup address should be added on the Shiprocket panel.
    2. In Products weight (in KG) should be updated on WordPress.
    3. In Products dimensions (in CM) should be updated on WordPress.
    4. At the time of the plugin configuration Shiprocket’s register email id and mobile number have to be used on the Plugin settings page.

    After updating the details if still facing any issue please drop an email on [email protected] or raise a ticket from the Shiprocket panel with all the details (register email id / Company id, store URL, channel name).

    Regards,
    Shiprocket Team

Viewing 1 replies (of 1 total)
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