Hi Paul,
Currently, the rate limit is set to 24 hours for both logged-in and non-logged-in users. Soon, admins will have the ability to customize time periods for each group.
The specific limit depends on your business needs. For example, if your chatbot provides high-value services (e.g., analyzing PDFs, generating images) or you want to encourage sign ups, consider setting a low limit.
Some users set the limit to 5 for non-logged-in users and display a message like this after reaching the cap:
“You’ve reached your maximum free chats! Sign up now to [get premium access](https://example.com/access) and enjoy unlimited chats with advanced features.”
This approach helps restrict access for unpaid or non-logged-in users while driving conversions effectively.