• Resolved nabosnyi

    (@nabosnyi)


    Hi,

    Regarding the rate limiting rules – what is the unit of measure? minutes/hours/days?

    What’s best practice to set for logged out users?

    Thanks.

Viewing 1 replies (of 1 total)
  • Plugin Author mxchat

    (@mxchat)

    Hi Paul,

    Currently, the rate limit is set to 24 hours for both logged-in and non-logged-in users. Soon, admins will have the ability to customize time periods for each group.

    The specific limit depends on your business needs. For example, if your chatbot provides high-value services (e.g., analyzing PDFs, generating images) or you want to encourage sign ups, consider setting a low limit.

    Some users set the limit to 5 for non-logged-in users and display a message like this after reaching the cap:

    “You’ve reached your maximum free chats! Sign up now to [get premium access](https://example.com/access) and enjoy unlimited chats with advanced features.”

    This approach helps restrict access for unpaid or non-logged-in users while driving conversions effectively.

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