Rate Not showing
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Hello ,
I have installed this plugin and setup with shippo website but Shippo shipping not working can you please check and let me know what is the issue ?
Error Showing “Please note that new Shippo accounts require manual verification.
If plugin has suddently stopped returning shipping rates then you will have to email to [email protected] to re-activate your account.”Troubleshooting Tips If you do not see shipping rates in the cart or have issues creating shipping labels then: Save settings and look at the top for any possible validation errors displayed in the red container above Enable Validate Products and save the settings, then check for validation errors Enable Debug Mode, uncheck Use Cache and perform operation at question, then look for error messages in the cart and generated log file Verify that all API/Token keys you have used are correct and active Verify that all products have dimensions and weight set To see rates in the cart make sure that Live Shipping Rates feature of the plugin is enabled Try unchecking Signature Service and Include Insurance If you've enabled Shipping Zones feature of the plugin then make sure to add plugin to the relevant Shipping Zones Disable other shipping plugins and observe if it will make any difference If after all that issue still persists, then send us screenshots of the issue along with the contents of the generated log file, when debug was enabled, and we will help you to resolve the issue.
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Viewing 3 replies - 1 through 3 (of 3 total)
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