Rating

  • Resolved Rico

    (@nascas)


    6 years, 2 months ago

    Hello,
    I’m pretty certaing I was able to give star-ratings without logging in but now this is not available. Did something change during the updates or how can I achieve users would be able to give ratings withoung creating an account?
    Big thanks and all the best in the new year!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Kenin

    (@kbassart)

    Automattic Happiness Engineer

    Hi there,

    Ratings can be left by non-logged in users with no issues. I just tested with the latest versions of WooCommerce and WordPress with no issues. Make sure the setting isn’t toggled to require “verified owners” as seen below:

    reviews
    Link to image: https://cld.wthms.co/ejaRlJ

    • This reply was modified 6 years, 2 months ago by Kenin.
    Thread Starter Rico

    (@nascas)

    Hi,

    Thank you very much.
    I see now where the issue was. Somehow I had a checkmark at “Show verified owner label on customer reviews”. Seems like this was preventing rating without logging in.
    I must have missed that while trying all the combinations.

    Kind Regards,
    R

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    You’re welcome. I’m glad we were able to help!

    Thread Starter Rico

    (@nascas)

    But of course, you are very kind with an excellent response time! ??

    Thread Starter Rico

    (@nascas)

    Hi,
    Turned out I can’t give ratings withoung logging in. Again.
    I’m positive I didn’t change a thing. Perhaps updated the WC plugin.
    Am I missing something?
    Checkmarks are exactly as on the picture seen here:
    https://cld.wthms.co/ejaRlJ
    Any help is appreciated!
    Thanks,
    R

    Thread Starter Rico

    (@nascas)

    Hi,
    I’m still unable to review a product. Always getting the same message “You must be logged in to post a review.”
    These are my settings and I’m sure they worked before!
    What else can I check?
    Many thanks,
    R

    Thread Starter Rico

    (@nascas)

    Hi,
    Still can’t figure this out. No rating is available without logging in first :/
    R

Viewing 7 replies - 1 through 7 (of 7 total)
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