Rating screen displaying constantly

  • Resolved marcjanik

    (@marcjanik)


    5 years, 1 month ago

    Hi!

    Notofication “Hey, I noticed you have installed our plugin for 15 day(s) – that’s awesome! Could you please do me a BIG favor and give it a 5-star rating on WordPress? Just to help us spread the word and boost our motivation.”

    keeps displaying every few days even though plugin has been rated by us several times. How can this information be disabled?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @marcjanik,

    Thank you for reaching out to us!
    We apologize for the inconvenience – we will investigate this asap.
    Does it still display that screen even when you click on the button ‘I already did‘ ?

    Looking forward to your reply.

    Warmly,
    Mihaela

    Thread Starter marcjanik

    (@marcjanik)

    Hi! Yes, it still does…

    Miha

    (@mplusb)

    Thank you for letting me know!
    We apologize for the inconvenience. I will open a ticket regarding this so our development team can investigate and fix in our next update.

    Thank you for understanding,
    Mihaela

Viewing 3 replies - 1 through 3 (of 3 total)
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