• Resolved rp4rusty

    (@rp4rusty)


    Hey, Blazz,

    Since the update 3.2.0 the results of the ratings appear like this on my website:

    {{avgrating}}} 5 / 5. ({{votecount}} 6

    I updated this morning to the latest version 3.2.1, but it still looks the same.

    Any idea what’s going on?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Blaz K.

    (@blazk)

    Hi @rp4rusty,

    I couldn’t replicate this but I see the issue on your website. Do you have anything inserted under “Custom Results Text” in the customization. If you do try deleting it so that the field is empty, save the customization options and clear the cache. Do you use any custom code in connection to the plugin? Such as plugin’s filters?

    Let me know.

    Blaz

    Thread Starter rp4rusty

    (@rp4rusty)

    Hi, @blazk,

    In the “Custom results text” field there is by default the following code that I can’t edit:

    {{avgrating}} ({{votecount}})

    I do have some customizations of the plugin that you have implemented after I asked for it.

    You can check them here:

    [Rate my Post – WP Rating System] Disabling Rich snippets function only in one section of the website

    [Rate my Post – WP Rating System] Alternative email address for rated posts

    [Rate my Post – WP Rating System] Please change this color

    All these modifications work perfectly, except for the “Send me email whenever feedback is left” function. I can see a couple of ratings 2 in the “Rate my Post Analytics” section, but I have never received any emails with the private feedback, although the negative rating to use the feedback and social widget is configured with 2. I only receive an email when somebody rates a post or a page.

    Otherwise, everything is fine, at least until the 3.2.0 update (well, I only realized this after this update), when the ratings started to appear in brackets.

    Regards,

    Thread Starter rp4rusty

    (@rp4rusty)

    Hi @blazk,

    I’ve solved the problem with Loco Translate! Probably some update of this plugin affected the {{avgrating}}({{votecount}}) fields.

    I hope I didn’t give you too much trouble looking for a solution.

    Anyway, thanks for the help and I look forward to the Pro version!

    Regards,

    Plugin Support Blaz K.

    (@blazk)

    No worries @rp4rusty! I’m glad to hear that you managed to solve the problem.

    Regards,
    Blaz

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Ratings appear in brackets’ is closed to new replies.