• Resolved mjunes

    (@mjunes)


    Hello,

    First of all this is an awesome plugin. Works really well.
    I saw a mention in the recent update about refund functionality for razorpay. I would like to know if it supports Instant Refunds?

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Gautam Garg

    (@gautammkgarg)

    Hello @mjunes

    Thanks for contacting us. Yes, it supports instant refunds also. You can set refund speed from Razorpay Dashboard on the link given below.
    https://dashboard.razorpay.com/app/config

    We have added few more configurations options recently, you can visit the Razorpay Configuration page of Knit Pay on your website and after making changes, click on “Update”.

    Feel free to contact us if you have further queries.
    https://www.knitpay.org/contact-us/

    Don’t forget to rate us on the review page. It would be a great help for us.

    • This reply was modified 3 years, 2 months ago by Gautam Garg.
    Plugin Author Gautam Garg

    (@gautammkgarg)

    I hope your query is resolved. Feel free to contact us again if you need further help.
    https://www.knitpay.org/contact-us/

    Thread Starter mjunes

    (@mjunes)

    Hello Gautam,

    Thank you for the response. I tried the refund option and it is working well.

    However, I do not get an option to choose between “Instant Refund” and “Normal Refund”. The only place where I can change this is in RazorPay Dashboard settings. But it is simply not feasible to change the Refund Speed setting every-time we make a refund.

    I see there is an option to choose the refund speed (Normal or Optimum) while making the API call. Refer here. I’m not a coder, but it would be great if you could provide us with an option to choose the refund speed while making the refunds from woocommerce order admin.

    Thank you.

    Plugin Author Gautam Garg

    (@gautammkgarg)

    Hello @mjunes

    Kindly contact me on WhatsApp regarding this. I need more information from you in order to understand your requirement. WhatsApp number is given on the link below.
    https://www.knitpay.org/contact-us/

Viewing 4 replies - 1 through 4 (of 4 total)
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